Krispy Kreme Doughnuts, Inc.Reviews of krispykreme.com

What has happened to the once excellent Krispy Kreme doughnuts? Purchased 3 in a box, a triple chocolate one, a strawberry one, and a marshmallow bunny one. I had the triple chocolate one, I took a bite, no internal chocolate paste, took a second, no chocolate paste, a third, ooooh a bit of a hint of the internal chocolate paste, a fourth bite, another hint but no real paste. I opened it up to reveal.... the smallest amount of chocolate paste. Perhaps it should be renamed as "Hint of triple chocolate" , as it appeared just to have had an accident in the chocolate injection section where the injector missed the doughnut and but left a smudge from the chocolate paste injector.

They mistreat their employees and pay them very little, and are using ia instead of humans causing misunderstandings than low salary workers has to fix; instead of wasting money on ia pay better to your employees.

Krispy Kreme has terrible customer service! I have called them several times to have them reset my password for the Krispy Kreme app and they will not do it. They say they have the request to reset the password and it’s in review, They will not give a time frame for when I will receive an email to reset the password. So essentially I will get access to my app whenever they feel like getting to it. In the meantime, I can’t access the account so I am not able to fully participate in the rewards program. This is absolutely ridiculous and unacceptable. There inability to send out an email to reset a password for several weeks means they don’t care about customers using their loyalty program. In fact it appears they don’t want customers to use their loyalty program at all This company is terrible at customer service. They don’t care about customer loyalty. Bad Company!!! No respect for customer loyalty at all.

They need to vet their employees better because they spit in my drink for the longest time I thought a let it go but I recommend just go to dunkin dounts I have never experienced something like this and I'm so disgusted I didn't have a argument with the employees very unprovoked if they didn't want to make the drink I rather they deny service then feel like spitting in my drink.

placed an order yesterday before lunch for pickup today afternoon, they took the order and act like it would be filled and we paid for it. they did not fill our order yet they took our money. ethics fare in short supply at the bloomington ill store. its simple. fill the orders you take. go to dunkin donuts, they do fill orders

Krispy Kreme near Eureka, MO SUCKS! They have never been open every time I stop by when I'm in the area. Two days ago, I stopped by, and they were actually open! I placed my order in the drive thru, only to be told that they were actually closed due to a donut shortage. How is this place still even open!?!?!

WHAT NORMALLY WOULD BE A 5 STAR - THIS TIME IT IS A 0 STAR RATING BUT THIS SITE ONLY GOES TO 1. NORMALLY GREAT SERVICE WHEN GOING TO 1331 West Craig Rd North Las Vegas, NV 89032 LOCATION. WE HAD JUST ARRIVED BACK INTO LAS VEGAS AFTER JUST ABOUT 12 HOUR DRIVE FROM UTAH AND ASKED FOR THE "SPECIAL" 12 ORIGINAL GLAZED & PUMPKIN ORIGINAL GLAZED FOR THE $2. WE ERE TOLD - WE DO NOT MAKE THEMM FOR ANOTHER COUPLE HOURS... REALLY - THIS IS HOW YOU DO BUSINESS... WE MADE OUR FIRST STOP AT KRISPY KREME BUT AT 8AM THEY ARE UPREPARED TO SELL WHAT THE CUSTOMERS NEED OR WANT... MY WORST EXPERIENCE EVER WITH THEM... TOLD TO DRIVE BACK IN A COUPLE HOURS... NOPE... WE WILL BE HOME AND READY TO HIT THE SACK TO CATCH UP ON OUR SLEEP... WE DO NOT NEED TO GO BACK OUT EXHAUSTED, NOT FOR DONUTS... I DECIDED TO GO TO OUT TO SONIC WHEN WE WOKE FOR A QUICK MEAL...YOU LOST OUR BUSINESS - NOT WORTH IT...

SERVICE DÉPLORABLE…. Je suis allée chez Krispy Kreme à châtelet le 06/07/2024 entre 17h10 et 17h40, plus d’une demi heure d’attente, lorsque la dame qui s’occupait des commandes appelait les numéros de commande personne n’entendait ce qu’elle disait. On fini par m’appeler au bout de 30 min, je récupère mes deux donuts et mon café latte frappé vanille qui était IMBUVABLE. Un goût de liquide vaisselle au citron. J’y retourne pour voir ça avec eux, on refuse de me changer mon café et la dame (toujours la même) me répond « ah » quand je dis que le café a un goût très bizarre. Honnêtement Krispy Kreme est à fuir, si vous souhaitez des bons donuts je vous conseille plutôt d’aller chez C’est Mon Donuts au moins les donuts sont très bons et le personnel est agréable contrairement à Krispy Kreme.