Irene P.
My son received a new tricycle from…
My son received a new tricycle from Grandpa for Christmas last year, but there was an issue with the pedal that wouldn't propel forward on one side. I put off contacting support for so long just thinking of the proof of purchase that I might need and the hassle it might take requesting for help. I WAS WRONG. I emailed Kriddo support on a Friday and they got back to me that same evening! Kriddo support assured me they would send replacement parts and expedite the shipping so we could have the bike fixed right away. The parts arrived the following Monday and I was able to easily replace the pedal brackets and pedals with NO TOOLS at all. AMAZING!! I'm so happy with my experience I feel so inclined to leave a review. I highly recommend all Kriddo products for the quality and service. Thank you!!
Response from KRIDDOOct 10, 2025
Thank you so much for sharing your experience! We’re so glad to hear everything worked out smoothly and that your little one can enjoy the trike again. 😊



