Krebs RealtyReviews of krebsrealty.com

Response from Krebs RealtyOct 12, 2023

Hi Ben, I'm sorry we upset you with our offer letters. It definitely wasn't my intent, but it sounds like they were priced too low. I'm the one doing all the research on pricing, and sometimes I mess it up. This is a small company that my wife and I run together, and I genuinely work hard to send out quality offers and give great customer service, but it doesn't always work as planned. If you take a look at our other reviews, you'll see we have a lot of very happy customers. In cases like yours where the offer is too low, we often negotiate more agreeable prices. I sent you a similar response by email, so please get back to me with any additional questions or comments. The same goes for any of our potential customers - my wife and I are happy to chat and answer any questions or concerns. Thanks, David Krebs Krebs Realty [email protected] 360-547-7265

Response from Krebs RealtyApr 3, 2023

Hi Charles, This is our first one-star review in 7 years of business, so I want to reach out and see if we can help ease your frustration. I understand you’re upset about the offer price listed on a letter we mailed you. I do apologize if you found it offensive, or felt we were trying to ‘rip you off’, that was not our intent. We do not aim to offer 20% of value, and if that was the case for you, it is likely an issue with our estimation of price for the area. Regarding our trustworthiness, I think the reviews from our prior customers speak to that quite well. We work hard to be completely transparent and forthcoming with our customers, which is why we offer this review platform, our BBB profile, website, and include our names, photo and contact info on our marketing materials. We are happy to speak with you, or anyone, about an offer we made and discuss the price and whether it makes sense for you to sell to us or choose another sales option. Please feel free to reach out to me: David Krebs Owner Krebs Realty 360-547-7265 [email protected]