Kramer CremationReviews of kramercremation.com

Unfortunately, they seem to be efficient and try to keep cost down. But when you have an issue and you’re trying to confirm a specific arrangement, they failed to call you back or confirm. Very dissatisfied with how they’ve handled this delicate situation.

The communication was terrible. Beginning with autogenerated online forms that were difficult to fill out with the correct information and did not allow for the correct description of our needs. The death certificate information was not accurately communicated to the county even after it was proofed and returned with changes. I am still waiting for a death certificate two months later. When I could reach an actual person, they were helpful and considerate, but most of the communication by email and text was not helpful, not accurate and was not followed up on. I was very disappointed that a business whose entire purpose is to help people in times of distress caused more frustration and complication than they helped to alleviate.

My name is not Ashley!