Chris S.
Repeated unauthorized $300 charges totaling $3,300 — I would never use this company again
I dealt with this company through One Click Rank, while the charges on my credit card appeared under KPL Tech Solution / KPLTECHSOLUTION. For a period of time, I had a legitimate business relationship with them and was paying approximately $300 per month for SEO and marketing services. Then the billing pattern suddenly changed. Beginning in May 2026, I started seeing repeated $300 charges that I did not authorize and am currently disputing as fraud with my credit-card company. Instead of one normal monthly charge, there were multiple $300 charges in the same month, including two separate $300 charges on the exact same day. In total, I am disputing 11 additional $300 transactions totaling $3,300. At the same time, their service and communication deteriorated badly. My main contact disappeared for a period of time. I later received an email saying he had been dealing with a medical emergency and was back. During that same general period, Google Business Profile posting stopped, communication became inconsistent, and I repeatedly emailed asking what was happening with my account. I have emails showing that I was asking why posts had stopped, why messages were going unanswered, whether they were still servicing my account, and whether I needed to move my business to another company. The company also acknowledged in writing that they had experienced a “technical issue” and that the matter had been sent to their accounts department. I was then told in writing that an amount was supposed to be refunded. Despite that, additional $300 charges continued afterward. I eventually had to resume handling Google Business Profile posting myself. This is not simply a complaint about poor service. I am disputing the actual transactions. The historical billing pattern was approximately one $300 charge per month. Then it suddenly changed to repeated $300 charges only days apart, sometimes multiple charges within the same month and even two on the same day. I have retained my credit-card statements, emails, screenshots, and other documentation supporting what happened. My bank dispute involving the 11 additional $300 charges totaling $3,300 is currently being reviewed. Based on my experience, I would strongly advise any small-business owner considering KPL Tech Solution or One Click Rank to monitor every credit-card transaction carefully, keep copies of all communications, and make sure the exact billing authorization is documented in writing. I deeply regret trusting this company with my business and would never use them again.



