Steve W.
Dreadful experience
This was a horrible experience. I had already started my refund request, but I did have one day of trading on the bot, resulting in a 2.6% loss on that single day. They wanted to delay my refund, so I had to cancel my credit card payment for the bot. I received different answers from Korvado and the brokerage they forced into me as a snap decision without providing me with any information before the start of "onboarding", as I had requested. I felt that I was treated poorly by the salesperson (who was unable to answer any questions and would say things like "Why did you set up in PAMM? My fiance has the VPS, why not you?"). The "onboarding" specialist in Asia was also quite reluctant to fully answer questions. I felt so totally disrespected that I could not possibly stay with such a company. I asked about needing to install software during my first meeting, and received a lie (the VPS option is indeed software that you must install and monitor daily.) I had asked repeatedly about the difference between PAMM and VPS options, and was never able to get a complete answer. Finally, Charles Schwab fraud detection contacted me to alert me that the account I sent my initial deposit to had been previously flagged for fraud. I'm glad I was able to get nearly all my money back! I'm feeling even better that I'm not dealing with these jokers any longer! STAY AWAY!



