Bernie
Stay as far away from this company
Stay as far away from this company as possible. It's been an absolute nightmare for me. From day one the wire I sent to them was returned and then I was instructed to send the wire to a bank in China, that should have been my first clue. Then they held my money and told me to send another wire from my personal account instead of my business account. I waited over 1 month for them to return the wire but only after threatening them. In August they promised to return the initial payment for the program and it's now November and I'm still waiting
Response from KorvatoNov 15, 2025
Dear Bernie, Thank you for sharing your feedback. We sincerely apologize for any frustration you've experienced. We want to clarify that as a software company, we do not handle or process client funds directly. All wire transfers are managed by the broker you chose to work with, and regulatory or banking issues related to those transfers are outside of our control. While we can assist and support our clients in navigating our platform and strategies, the handling of funds and related matters are governed by the broker and applicable financial laws. We strongly encourage you to continue working directly with your broker to resolve any issues regarding your funds or refund. Our algorithms include risk management features, such as stop-loss protections, designed to help safeguard your investments. We remain committed to providing reliable software solutions and supporting your trading journey. Please feel free to contact our support team if you need further assistance related to our platform. We appreciate your understanding and hope to help you move forward.



