KonsciousKetoReviews of konsciousketo.com

Response from KonsciousKetoApr 25, 2024

Dear Vicki, Thank you for reaching out. We would like to express our gratitude for taking the time to provide us with your feedback. We deeply regret that your experience with Konscious did not align with your expectations. Your feedback is instrumental to our continual improvement, and we have shared it with our team. About the offers you have received, we are aware that returning a product could be a lengthy process so we sometimes offer partial refunds to make it easier for our customers and eliminate the hassle of returning an order. We also want to apologize for the back and forth with our customer service team. We have actually replied to your email yesterday along with the return label you can use to ship the order back. Once our warehouse confirms the return, we will then process the refund back to your account. Again, please accept our sincerest apology. Let us know how else we can help. Sincerely, Konscious Keto

Response from KonsciousKetoApr 25, 2024

Dear Linda, We hope this message finds you well. We want to express our deepest apologies for the inconvenience you recently experienced. It is always our goal to provide a seamless experience, and it's evident we fell short in this instance. Regarding the refund, can you please provide us your order details so we can check possible options to get your money back? As for the efficacy of our products, it's good that you had your doctor involved. At the same time, we understand that our product can work differently for different people. That is why have a dedicated team of coaches that can help you get the best out of our products. If you are interested in getting in touch with our coaches and to discuss your refund options, just send us an email here: [email protected]. Customer satisfaction is the cornerstone of our business. We encourage you to reach out to us if you have any further concerns or questions. Best Regards, Konscious Keto

Response from KonsciousKetoApr 25, 2024

Hi Kelly, We understand that you need help with your order. Allow us to provide the information that you need. Please accept our sincerest apology for your order's delayed shipment. Our fulfillment partners encountered an error with your shipping address causing the shipment to pushed back a little. Rest assured that the error has now been fixed and your order is on the way. We have emailed you the tracking information associated with your order. Please check your email inbox including your spam folder to check the details. Thank you for your patience and understanding. We value your feedback and are dedicated to ensuring this doesn't happen again. Warm regards, Konscious Keto

Response from KonsciousKetoApr 19, 2024

Hi Customer, We hope this message finds you well. We regret to hear that your experience with Konscious did not align with the high standards we set for ourselves. We appreciate your candid feedback on Keto Activate's taste and your suggestion of having a non-Stevia variant. We have taken your points on board and shared them with our team to help us continually improve. In the meantime, you might want to try other Konscious products such as our Keto Shakes that come in 3 delicious flavors. You can check out all of our products here: https://konsciousketo.com/ If you have more feedback and suggestions, or if you have any questions and concerns, please don't hesitate to reach out to us. Our customer support team is always here to help. Best regards, Konscious Keto

Response from KonsciousKetoApr 19, 2024

Dear Customer, Thank you for reaching out. We would like to express our gratitude for taking the time to provide us with your feedback. We deeply regret that your experience with Konscious did not align with your expectations. Your feedback is instrumental to our continual improvement, and we have shared it with our entire team As for our our 90-Day Money Back Guarantee, let us explain this policy further. You are guaranteed to be refunded for your first bottle as our way of letting our customer try our product. We also could process refunds for more than one bottle granted that it wasn't opened and used. In your case, only one bottle was left unused and unopened, hence, the refund amount. The policy was created this way so that as a company, we can prevent misuse or abuse of our refund process. You can review our refund policy, including the 10% deduction for shipping and handling fee here: https://konsciousketo.com/pages/shipping-refund-policy We understand the our product can work differently to different people. That is why have a dedicated team of coaches that can help you get the best out of our products. If you are interested in getting in touch with them or if you'd like to discuss our money back guarantee, just send us an email here: [email protected]. Again, please accept our sincerest apology. Let us know how else we can help. Sincely, Konscious Keto

Response from KonsciousKetoApr 19, 2024

Dear Customer, Thank you for reaching out. We're eager to understand what occurred with your order. Rest assured, we're committed to helping you in resolving any issues you may have regarding your order. Any additional information you can provide regarding the situation would be greatly appreciated. Regarding our products, we'd like to ephasize that they are meticulously crafted at a GMP-certified, FDA-approved facility in the USA. We prioritize using high-quality, research-backed ingredients tailored to effectively address your body's needs and concerns. We are looking forward to your response. If you have further concerns or if you have any other queations, you can reach us at [email protected] We are looking forward to hearing from you. Warm regards, Konscious Keto

Response from KonsciousKetoApr 19, 2024

Dear Customer, Thank you for reaching out. We deeply regret that your experience with Konscious did not align with your expectations. Your feedback is instrumental to our continual improvement and we'd like to know more of what happened. We would really want to look into what happened as the things you went through was quite alarming and far from what our customer service protocol is. If you can provide us more information, it would be a great help in our investigation of what transpired during your calls. Rest assured that this is not an experience we want our customers to go through. We dont ask for your card information nor have you confirm something through text when you are already in conversation with one of our agents. We also don't refer you to another number as our customer service team are well-trained to answer any and all of your questions regarding our product. For us to help you facilitate the return of your order, please reach out through [email protected] and 1-833-333-5386. We are looking forward to your response. Warm regards, Konscious Keto

Response from KonsciousKetoApr 19, 2024

Dear Customer, We would like to express our gratitude for taking the time to provide us with your feedback. We deeply regret that your experience with Emma did not align with your expectations. Your feedback is instrumental to our continual improvement, and we have shared it with our team. About the offers you have received, we are aware that returning a product could be a lengthy process so we sometimes offer partial refunds to make it easier for our customers and eliminate the hassle of returning an order. As for the return, the reason why we have yet to process the refund is because as per our policy, refunds will be processed after unopened and unused products were returned and confirmed by our warehouse. There is no need for you to get our return address since our customer service team already provided you with a label last March 29, 2024 that you can use to return the order, free of charge. Please check your email inbox, including your spam folder, to see the label. You can also reach out to us to have the label resent. We want to assure you that once the return is done, your refund will be processed immediately. If there's anything more we can assist you with, or if you have any questions or concerns, please don't hesitate to reach out to us. Our customer support and coaching teams are always here to help. Warm regards, Konscious Keto