FA
I have put in for a refund
I have put in for a refund. It is not yet 30 days. The response that I was told it takes 48-72 hours just to respond to my request. I have dealt with many reputable companies and stores on line and this is not the response. This is very unnerving especially with the BBB scores and other complaints. I hope they keep their word and give me my refund.
Response from KonsciousKetoOct 22, 2024
Dear FA, Thank you for reaching out. We sincerely apologize for your recent experience with Konscious. Our goal is always to provide a seamless and positive experience, and it's clear we didn’t meet that expectation this time. Please know that your feedback is invaluable, and we’ll use it to improve our services moving forward. To help us resolve this matter more effectively, could you kindly provide your order details? This will allow us to locate your order, review your communication with our customer service team, and determine the best refund option. Please send the details to us at [email protected], and we’ll address the issue promptly. We look forward to hearing from you and are here to assist with anything else you might need. Sincerely, Konscious Keto Team


