Ann
The recipes are simple and most of them…
The recipes are simple and most of them are good. The best recipes were in the first few weeks. The instructions were clear. The support I got through email with any questions I had was very vague and often times did not answer my questions. Basically, it was not helpful. Instead of answering my questions, I received multiple articles to read. The issue with that is that starting Keto is very overwhelming. I already spent all my free time looking up info, meal prepping, etc.. so I did not have time to read 5 long articles. Plus, generally my questions weren't answered in the articles. When I asked questions, I wanted somewhat of an answer and it would have been fine to attach documents but not just answer with a document. I think if you offer support, you actually have to offer support and answer specific questions individually. I stopped asking questions and joined a Facebook keto group instead so basically just using the meal plan.
Response from KonsciousKetoMay 14, 2024
Hello, Ann! Firstly, we would like to sincerely apologize for the delayed reply. This is something we worked hard to improve and are continuing to improve. We wanted to send a heartfelt thank you for your review. Your honest feedback is like a ray of sunshine, and it propels us to excel in what we do. Warmest regards, Konscious Keto


