KonsciousKetoReviews of konsciousketo.com

Response from KonsciousKetoMar 25, 2025

Hi Christine, We sincerely apologize for the experience you had with us. Our goal is always to provide a seamless and positive experience, and it's clear that we fell short this time. Please know that your feedback has been shared with the appropriate department to help us improve. We’re happy to let you know that your refund has been successfully processed on our end. Depending on your financial institution, it may take 3-7 business days for the funds to appear in your account. The reason for the delay is that our return and refund process typically takes 7-10 business days. This timeframe allows us to thoroughly inspect the returned product for any defects or issues. Rest assured, your refund should be reflected in your account very soon. Thank you for your patience and understanding. If you have any further questions, feel free to reach out! Best regards, Konscious Keto Team

Response from KonsciousKetoMar 18, 2025

Hi Sherry, We appreciate you taking the time to share your feedback and sincerely apologize if our marketing emails felt overwhelming. Our intention is to keep customers informed about the benefits of our products, but we understand that too many messages can be frustrating. We've forwarded your concern to our marketing team and have removed your email from our mailing list. Regarding your experience with our customer service team, we’re truly sorry if it didn’t meet your expectations. Providing excellent support is a top priority for us, and your feedback will help us improve. As for our keto program, we strive to offer more than just recipes—we provide a personalized approach tailored to your journey, along with expert coaching and curated resources to help you succeed. While we know our program may not be for everyone, we stand by its value and the results it has delivered for many of our customers. If there's anything else we can do to improve your experience, please let us know. We truly appreciate your input! Sincerely, Konscious Keto Team

Response from KonsciousKetoMar 18, 2025

Hello Kathy, We appreciate you taking the time to share your feedback. We’d like to clarify that scientific research does not support the claim that Vitamin D2 prevents the absorption of Vitamin D3. Both forms of vitamin D are absorbed in the intestines through similar mechanisms. Handling fees are a common feature among online stores and were introduced to our return policy to help prevent misuse or abuse of the refund process. As outlined in our policy, the guaranteed full refund applies to the first 30-day supply of your purchase. For orders containing multiple bottles, refunds can still be processed, provided that any unopened bottles are returned. You can find more details about our return policy by clicking: https://konsciousketo.com/pages/shipping-refund-policy. If there's anything else we can do to improve your experience, please let us know. We truly appreciate your input! Warm regards, Konscious Keto Team

Response from KonsciousKetoFeb 27, 2025

Dear Darlene, We sincerely appreciate you taking the time to share your feedback with us. We regret that your experience with Konscious did not meet your expectations, and we truly value your input as it helps us improve continuously. It's essential to clarify that the FDA does not have the authority to pre-approve supplements for safety and effectiveness or to approve their labeling before they are made available to the public. While FDA approval is a rigorous and valuable certification for certain products, not all supplements are required to go through this process and the FDA will not certify many supplements. We sincerely apologize for the difficulties you've encountered with returning your order. This is not the experience we want for our customers. To resolve this as quickly as possible, please provide us with your order details, such as your order number or the email used for the purchase. This will allow us to locate your order, review your correspondence with our team, and determine the best next steps. Just email us at [email protected] and we will work on this right away, In the meantime, you can check out these recipes created specifically for Keto Activate here: https://ebooks.ketoactivate.com/login?redirectedFrom=%2Fdashboard. Just log in using the same email address you used to purchase the product. We are looking forward to hearing from you. Sincerely, Konscious Brands

Response from KonsciousKetoFeb 25, 2025

Dear Sharon, We sincerely appreciate you taking the time to share your feedback with us. We regret that your experience with Konscious did not meet your expectations, and we truly value your input as it helps us improve continuously. We understand that returning a product can sometimes be a time-consuming process. To simplify this for our customers, we occasionally offer partial refunds to help avoid the inconvenience of returning an order. We sincerely apologize if this gave you the impression that we were giving you the runaround. To proceed with your return, we have provided you with a shipping label. Please check your email inbox, including your spam or junk folder, to locate and print the label. Once our warehouse receives and processes your returned item, we will issue your refund promptly. Thank you for your patience and understanding. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Konscious Brands

Response from KonsciousKetoFeb 19, 2025

Dear John, We sincerely appreciate you taking the time to share your feedback with us. We regret that your experience with Konscious did not meet your expectations, and we truly value your input as it helps us improve continuously. Your comments have been shared with our entire team for review. We want to assure you that our company operates with the utmost integrity, and our products, including the Keto Activate supplement you purchased, are manufactured in a GMP-certified, FDA-registered facility in the USA. We use carefully sourced, high-quality ingredients, and we are confident that Keto Activate can help you achieve your health goals. Regarding the marketing emails you've received, we sincerely apologize if you felt overwhelmed by the frequency of our messages. Our goal is to keep our customers informed about the many benefits of our products, but we understand that this can sometimes feel excessive. We've forwarded your concern to our marketing team, and your email address will be removed from our mailing list. Lastly, we encourage you to give Keto Activate a try before proceeding with a refund request. We stand behind our product with a 90-day money-back guarantee. If, after giving it a fair try, you don't see the results you hoped for, we will gladly assist with a refund. Just let us know via email [email protected] or call us at 1-833-333-5386. We hope this clarifies everything. If you have further questions or if you need further help, please do not hesitate to let us know. Sincerely, Konscious Brands

Response from KonsciousKetoFeb 7, 2025

Dear Mike, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with Konscious didn’t meet your expectations. Your input is incredibly valuable, and we’ve shared it with our team to help us continue improving. As with all supplements, individual results can vary based on many factors. While our products are carefully sourced and manufactured in a GMP-certified, FDA-approved facility in the USA—and we’ve heard many success stories—we understand that results may not be the same for everyone. That said, we appreciate you giving Metabolic Energizer a try. We're happy to inform you that your refund has been successfully processed. Depending on your banking institution, it should be reflected in your account within 3-7 business days. If there's anything else we can do for you, please don’t hesitate to reach out. Sincerely, Konscious Brands

Response from KonsciousKetoJan 27, 2025

Hi Gerogette, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience with Konscious did not meet your expectations. Our customer service provided you with a return label on January 24, 2025 when you reached out via phone. The label remains to be unused at the time of writing. Kindly check your email inbox for the label and have it printed. Once our warehouse confirms the return, we will issue the refund back to your account immediately. We sincerely apologize for the delay in responding to your emails. The recent holiday season created a backlog in our email queue, which impacted our response times. Please rest assured that we are making improvements to our process to ensure timely responses moving forward. Thank you for your understanding, and please don't hesitate to reach out if you have any further concerns. Sincerely, Konscious Brands