KonsciousKetoReviews of konsciousketo.com

Response from KonsciousKetoOct 1, 2025

Hello Tom, We’re really sorry to hear about the confusion with your order and the frustration it caused. That’s not the experience we want for our customers, and we truly appreciate you bringing this to our attention. Our checkout process sometimes includes bundle options or add-ons to give customers extra savings. We understand how this can feel confusing when more than the intended item gets including subscriptions which are completely optional. We’re actively working on making this process clearer so every order reflects exactly what was meant to be purchased. Your feedback helps us improve transparency so our customers always feel confident about what they’re ordering. We’re glad to hear PayPal was able to help resolve the billing issue quickly, and we’re also happy to know you’re still giving the product a try. If you have any concerns or need support along the way, please don’t hesitate to reach out to us at [email protected] . We’re here to help every step of the way. Sincerely, Konscious Keto Team

Response from KonsciousKetoSep 18, 2025

Hi Mary, Thank you for reaching out! You’re absolutely welcome to return your order. If you give Emma a try and feel it’s not the right fit for you, just email us at [email protected] and we’ll be happy to help you with the return process. Our money-back guarantee covers your first bottle for up to 30 days, so you have enough time to see if it’s a good match. If you purchased more than one bottle, you can return all unused and unopened bottles within 90 days for a refund. We hope this gives you peace of mind, and we’ll be here to assist every step of the way. Sincerely, Konscious Keto Team

Response from KonsciousKetoSep 9, 2025

Hello Micheal, We’re very sorry for the experience you had with our third-party coaching partner. This is not the kind of interaction we want for our customers, and your feedback will be shared with the appropriate team for review. To give a bit of context, we recently partnered with a coaching company we partnered with to provide personalized guidance for customers who want additional support in reaching their health goals. While they are not directly part of our company, we understand how this reflects on us as a brand. We want to assure you that our product is effective on its own, and we have thousands of customers who can attest to the results they’ve experienced. Sincerely, Emma Relief Team

Response from KonsciousKetoAug 28, 2025

Hello Claudette, Thank you for sharing your concern. We completely understand how frustrating it must feel to be charged and not see your order arrive. After carefully reviewing your order, we can confirm that it was delivered to your address on July 7, 2025. We recommend checking with members of your household or neighbors to see if someone may have received it on your behalf. Sometimes carriers also leave packages in mailrooms, parcel lockers, or other safe spots, so it may be worth checking those areas as well. If after checking you are still unable to locate the package, please reach out to us directly at [email protected] so our team can assist you further. We want to make sure you receive the products you ordered. Sincerely, Konscious Keto Team

Response from KonsciousKetoAug 7, 2025

Hello Audrey, Thank you for sharing your experience, and we’re sorry to hear about the confusion and frustration this caused. We understand that you did not intend to complete this second purchase. However, please know that we are unable to place orders on behalf of our customers. All purchases require going through multiple confirmation steps, including entering payment information, which we neither store nor have access to. It's also worth noting that the item you purchased was different from your original order, which is something only you can select during checkout. We’d like to confirm that your refund was successfully processed through the dispute you opened with your bank. It should reflect in your account within 3 to 7 business days. If you have any further questions about the refund itself, we recommend checking directly with your bank as they now have full oversight of the transaction. Again, we appreciate your feedback and take your concerns seriously. If there’s anything else we can assist with, feel free to reach out. Sincerely, Konscious Keto Team

Response from KonsciousKetoJul 18, 2025

Hi Shamonique, We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. Your refund has already been requested and should reflect in your account within 3–7 business days. For context, the people you spoke with over the phone are part of a coaching company we partner with to help customers reach their goals through personalized support. While they are not directly part of Konscious, we completely understand how this reflects on us as a brand. We sincerely apologize for falling short of your expectations and will be meeting with our partner team to address this and ensure improvements moving forward. Thank you for sharing your experience with us. Your feedback helps us identify areas for improvement so we can provide better service in the future. Sincerely, Konscious Keto Team

Response from KonsciousKetoJun 27, 2025

Hello Julie, Thank you for your honest feedback. We're truly sorry for the frustration you experienced with Konscious Keto. This is not the kind of experience we want our customers to have, and we completely understand how disappointing this has been for you. We’re sorry to hear that the taste of the product didn’t work for you. We know everyone’s preferences are different, and while many of our customers enjoy it, we understand it’s not for everyone. We also apologize for the frequency of calls and emails you received. That should not have happened, and we’ve taken steps to ensure your preferences are respected moving forward. Regarding your refund, we’re happy to confirm that it has been successfully processed. Depending on your financial institution, it should reflect in your account within 3 to 7 business days. Again, we sincerely apologize for the delay and any inconvenience caused. We appreciate your patience and your feedback, which helps us improve. If there's anything else we can assist you with, feel free to reach out. Best regards, Konscious Keto Team

Response from KonsciousKetoJun 23, 2025

Hi Tracey, Thanks for sharing your feedback. We understand that the taste of Keto Activate can be an acquired one, especially when you're just starting out. That’s exactly why we created a collection of recipes to help you enjoy Keto Activate and get the most out of its benefits while easing into the taste. You can access the recipes here:https://ebooks.ketoactivate.com/login?redirectedFrom=%2Fdashboard. Just use the email address associated with your order. For added security, you’ll receive a one-time password (OTP) through email. Once you're logged in, you’ll find your eBooks and PDFs in the Dashboard section. If you need help accessing your materials or have any other questions, feel free to reach out. We’re always happy to help. Best Regards, Konscious Keto Team