KonsciousKetoReviews of konsciousketo.com

Response from KonsciousKetoNov 17, 2025

Hello Lane, We understand how upsetting this must feel and we want to help clear things up as quickly as possible. We tried checking our system to look into any charges or active orders under your name, but we unfortunately cannot locate an account or purchase based on your review alone. To make sure we can investigate this properly, please email us at [email protected]. If you have already reached out before, just reply to our last email and mention that this is regarding your Trustpilot review so we can identify your account right away. Please know that we do not send products or charge cards without authorization. Once we find your order details, we will be happy to review what happened and resolve it for you, including processing any refunds if needed. We appreciate you bringing this to our attention and we are ready to sort this out for you. Sincerely, Konscious Brands

Response from KonsciousKetoNov 13, 2025

Hello Terry, We’re really sorry to hear about the trouble you’ve had reaching us and we completely understand how frustrating that must feel. After checking our system, we couldn’t find any recent emails or messages from your email address or name. The last interaction we can see connected to your account was in July 2024. That said, we’ve now provided you with a return label that you can use to send your order back for a refund. Please make sure to email us at [email protected] moving forward so we can assist you directly and make sure your messages are properly received. As for our phone support, we recently transitioned to a full email-based system. This change was made to help us respond faster and more efficiently to every customer concern. We truly appreciate your patience and thank you for giving us the opportunity to make this right for you. Sincerely, Konscious Keto Team

Response from KonsciousKetoOct 17, 2025

Hello Robert, We’re sorry to hear about your experience and understand how frustrating it must feel to be charged but not receive your order. Based on the tracking information associated with your order, it shows that the package was successfully delivered to your address on June 16, 2025. We recommend reaching out directly to the courier for more details about the delivery, as they can provide proof of delivery or clarify what may have happened. You also mentioned reaching out to PayPal. After checking our system, we don’t see any PayPal cases or disputes related to your order at this time. If you have a case ID or reference number, please share it with us so we can help look into it further. Please know that we take these concerns seriously and want to ensure this is resolved for you. Thank you for bringing this to our attention. Sincerely, Konscious Brands

Response from KonsciousKetoOct 17, 2025

Hello Linda, We’re sorry to hear that you haven’t seen the results you were hoping for so far. Everyone’s body can respond differently to supplements, and sometimes it can take a bit longer to notice changes. To help you get the most out of your experience, we have a team of wellness coaches who can provide personalized tips and guidance on how to best use the product. They can offer insights on timing, consistency, and other factors that may influence results. If you’d like, we can connect you with one of our coaches right away. Just reply to our email or reach out to our support team, and we’ll be happy to set that up for you. We truly appreciate you giving the product a chance and sharing your feedback with us. Sincerely, Konscious Brands

Response from KonsciousKetoOct 17, 2025

Hello Jeff, We’re really sorry to hear about your experience and understand how frustrating it can be to wait for an order without updates. Right now, Protaflo is temporarily out of stock, which is why your order hasn’t shipped yet. The good news is that our manufacturing team confirmed the restock will be available on November 7, 2025. Once it’s ready, we’ll notify you right away and ship your order as soon as possible. Please know that our company is legitimate, and we would never intend to take your money. We truly appreciate your patience and understanding as we work through this delay. If you prefer to cancel your order instead, just let us know and we’ll process it right away. Thank you for your understanding and for giving us the chance to make this right. We look forward to hearing from you soon. Sincerely, Konscious Brands

Response from KonsciousKetoOct 16, 2025

Hello Rochelle, We’re really sorry to hear that you didn’t enjoy the taste of the product and that returning it has been confusing. We completely understand how frustrating that can be. Our team already issued a return label for your order on September 30, 2025. Kindly check your email inbox for it. Just in case it was missed, we’ve resent the label for your convenience. Once our warehouse confirms the return, your refund will be issued promptly. As for our phone line, we’ve recently shifted our focus to email-based support so we can provide faster and more detailed assistance. The phone line is now dedicated mainly to health-related reports, but rest assured our support team is always available through email to help with any concerns. Thank you for sharing your experience. Your feedback helps us improve and serve our customers better. Sincerely, Konscious Keto Team

Response from KonsciousKetoOct 7, 2025

Hello Patricia, Thank you for taking the time to share your feedback. We’re really sorry to hear that SynoCell didn’t bring you the relief you were hoping for and that our refund process caused any frustration. We never want our customers to feel misled, and we truly appreciate the chance to clear things up. Our 90-day money-back guarantee is designed to give customers time to try SynoCell with confidence. The first bottle is completely risk-free for 30 days, and any remaining unopened bottles can be returned within 90 days for a refund. This policy helps us prevent misuse while still ensuring our customers have a fair opportunity to try the product and request a refund if it doesn’t work for them. We also understand how inconvenient it can be to pay for return postage, especially for customers outside the US. While international returns are currently not covered, we’re actively working with our partners to make free return shipping available in more regions soon. Thank you for giving us a chance to clear things up. Let us know if you need further assistance. Sincerely, Konscious Keto Team

Response from KonsciousKetoSep 30, 2025

Hello Catherine, We’re truly sorry to hear about your experience and the frustration this has caused. This is not the experience we want for our customers, and we appreciate the opportunity to make things right. Our checkout system sometimes offers optional add-ons or bundles for extra savings, and we understand how this can feel confusing when more items end up in the cart than intended. We’re actively working on improving the process so it’s always clear what is being ordered. We also want to assure you that our customer service team has been working on your case and has already provided you with a return label so you can send the products back at no cost to you. Once our warehouse receives and confirms the return, your refund will be issued promptly. Thank you for bringing this to our attention. We value your feedback and are committed to improving both our ordering process and communication. Sincerely, Konscious Brands