Mikael S.
As all the others..
As all the others. Waited 2 months for a purple set of dragon eye dices. Got 1 d20 but the rest is gone and the eye doesnt wiggle so the pictures and videos are nothing like the dice i recieved.
We are an online store, and it has been two years since its establishment.
Knot wood (knot-wood.com) has 82 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Mikael S.
As all the others. Waited 2 months for a purple set of dragon eye dices. Got 1 d20 but the rest is gone and the eye doesnt wiggle so the pictures and videos are nothing like the dice i recieved.
VHR
I bought 3 full sets (3x 7) of super cool, dragon eye dice to play Dungeons and Dragons, one green, one red, and one purple. They advertised sharp edges, bright colours, and a dragon-eye moving inside to look up to you whenever you roll the dice. The shipping took over a month, and I received 3 dice (not 3 sets) that look murky, the colours are not clear or bright, the purple one isn’t even purple, and they have an eye that doesn’t move, and no sharp edges. Customer support says they won’t refund because I got what I ordered, which is false. The reference product on the bag is the same as on the site, but I didn’t order a product number, I ordered dice based on a description, photos, and a video that do not correspond to the dice I was sent. They’re scammers. I’ve been looking around, and it appears the photos an videos were taken from other sites that, presumably, sell the true stuff. Also, the permanent « special ofer, last day, 50% off » (with counter under 2 hours) is a lie too. Classic way to have people order without taking time to look around. I’m livid. Notes: I have photos of it all to back up my claim. The date of experience is the day of reception of the dice. Ordered on the 3rd of April, received on the 5th of May.
Garret L.
Ditto on this company, complete deception on advertising. Took a chance on it but learned my lesson... In response to an advertisement for “Lifelike Green Dragon Eye Dice Set”, I ordered 2 sets (one red and one green) from the vendor knot-wood. This was confirmed by email. Processing and delivery of these dice sets took just under 6 weeks, with update tracking coming from the EU, and the final package being delivered from an address in Humble, TX, USA. Upon receipt of the product, I found two 20-sided dice, one green and one red, of the poorest quality. Both dice have a “Dragon Eye” in the dice but is barely visible in each and a single dice in my opinion cannot be considered a “Dice Set”. In contacting their support services (support@24hservice), they were very responsive to my inquiry responding within 24 hours of any of my emails, however their response was the package delivered was as ordered on the invoice and is considered fulfilled. In my continued conversation with them to return the product for a refund, they advised the foreign shipping (paid by me) is very expensive and offered a 5USD,then a 8USD rebate to me to keep the delivery. However, in my opinion again, both rebate compensation on a 35.98USD order for 2 poorly made dice is not worth my satisfaction. Lessoned learned for the buyer to beware of this company and delivery services, and would avoid them altogether in the future. Update note: the company has now changed their advertisement to say “Lifelike Green Dragon Eye Dice” (removing the word “Set”).
David W.
The "super suction" vacuum I ordered and received (eventually) is exactly NOT what I ordered. I doubt this product would suck up a dead ant never mind inflate a mattress. I will raise a chargeback via my card provider. DON'T BUY anything from these charlatans, they are unscrupulous at best and downright fraudulent at worst. AVOID
Wojtek A.
Basically the same situation. Ordered 1 dice, not rotating, but a purple eye. After 1.5 months I have received white eye in dark epoxy. I have ordered purple eye in dark epoxy. White eye is in clear epoxy (on their website). Due to this product looks like s#&t. Do not use this website, it is a scam. Sending wrong products that do not even exist and deleting bad reviews.
Rob
Scam site. Get your money back through Paypal or your credit card company.
Daniel F.
Just like all the reviews, it took 2 months for me to receive my order. I ordered 2 sets ( 7 dies a set) for a total of 14 items and got 2. The quality was subpar to what was promised on the site. So far we are going back and forth for a full refund. They are constantly saying that the shipping back to China will be high and that they can refund 3$. I said no and now that are at 5$. Order cost me 55$. On their website it clearly says they will issue a full refund for a defective/missing order. This is a scam. So not order with them. Ordered March 7, April 4th the tracking said in transit in Canada. May 1st still in transit so I emailed them. May 2nd issued a new tracking and items arrived on the 7th.
Rikki W.
I have been trying to give my order back, as it isn't working like it should. The service here is absolutely the last that a costumer wants to have to deal with! They will not take it back and refused to refund my money! People, just forget buying anything here, it's a rip off.