I've ordered from them 3 times so far and the delivery time has always been longer then they state and the return process is a complete hassle. I had to send multiple pictures of the defective earpods I received and they still asked for a video as if it would show something different. They have yet to start my exchange for a new pair nor refunded my money. I will never order from them again not refer anyone else
ME
Michael E.
horrible company, no customer service
horrible company, sent 2 broken pairs, one won’t even power on, horrible customer service, basically had to tag them in PayPal and dispute my purchase with them since they ripped me off. customer service unhelpful and won’t give me refund or replacements.
AL
Anna L.
I was a little worried ordering from…
I was a little worried ordering from Knockies only because I usually try to stick with Amazon or well known sites incase something goes wrong, but I only saw their i88s on Amazon. The youtube videos reviewing Knockie's KP1s however sold me on placing an order. At first I was concerned because when I went to check my tracking number 2 days later it still said not shipped. I contacted their facebook page and asked about my order and Diamond on support confirmed that they were already shipped. I was sure I was getting scammed, but low and behold today I get a knock on my door and my KP1s sitting on my door mat, before the estimated delivery date on their site mind you. As for the product itself, I'm blown away. The quality of the sound and the range is more than I would expect from even real airpods. The touch controls and in-ear detection is intuitive and it has a quality weighty build to it all that makes it a pleasure to own. Sometimes you just need a little faith, I can't recommend this company enough.
JH
Jacob H.
I wouldn’t recommend this company
I wouldn’t recommend this company. I ordered a few weeks ago and still no product. When I emailed I was ignored until I threatened to initiate a chargeback. Then they printed a shipping label and told me it was shipped so it wasn’t possible to give me a refund. It’s infuriating.
SB
Sadoon B.
Scamming but in a professional way.
I ordered aire 2 TWS, without much search, since there was many youtube videos advertising for this site and this type of airpods, but once I did a 5 minute research the next day, I found a much better valued (they simply order from aliexpress and sell it for much higher value, on aliexpress its roughly 40 to 50 dollars, and they sell it for 70$ without the shipping cost which is 10$ extra), much better looking clones (Designed by apple in cali etc.. text on the back of the case, which aire2 lacks), all of that mentioned for 50$ while their airpods that they sell is for 80$ which really sucks how much they scam, they print their ape logo on the front like they've designed while in fact all they did is replace the cover of the box, and here comes the bummer, they advertise that they ship within the same business day and you'll receive it within 8-10 business days? well that's a huge scam, I ordered and it took 4 business days without shipping so I had to contact them to refund, and NOT ONLY THAT, their customer service is so bad, that they take a whole business day just to answer a simple question such as when will my airpods ship, so imagine how long they'll take to ship the airpods, I'll leave that to whomever will buy from them, generally the worst experience I've ever had from buying in the internet.
OS
Olivia Salinas F.
My 12 yr old saved her money for these…
My 12 yr old saved her money for these AirPods and she ordered them. Received them late and they don’t work, only one connects. Asked for a replacement or refund and we are getting the runaround now for 2 weeks so far.
PC
Pat C.
I spent $65 on a pair of $25 aire 2…
I spent $65 on a pair of aire 2 headphones, and that's with their discount; the website says 2-3 day shipping. They did not shipped them until 4 weeks later, with many follow ups. Don't be fooled by their lame excuses: "We got too many orders", "the item is on back order", "it will be shipped in two days, this week, next week". You can buy the same exact aire at amazon for less than $25. Support team hasn't responded to my emails and calls.
These guys just but the stuff from China, put a cheesy label on them, and jack up the price by 400%.
If you got money to blow and be taken for a ride, Knockies is for you.
Is this clear enough?
KW
K.W.
The descriptions of the products (in my…
The descriptions of the products (in my case i12 TWD) is misleading. Battery life of those earphones is 1.5 hours instead of 4 (or 5 as stated in the booklet). They aren't noise cancelling. It took 1 month from the order to delivery. I posted this review on their website and it hasn't been published. Also while looking for the place to review it. I found their product on GearBest for fraction of the price. I guess that's where they got them in the first place. I recommend to cut the middle-man and go directly to the Chinese websites such as GearBest or Aliexpress.