Francois D.
Badly insulated thermos
I ve an insulated thermos Klean Kanteen. At the beginning it seemed better but two monthes later, it barely keeps heat for one hour. I am disappointed compared to much cheaper product.
Insulated water bottles, mugs, cups, tumblers, growlers, food containers and steel straws. High-quality, durable, reusable stainless steel solutions since 2002.
Klean Kanteen (kleankanteen.com) has 72 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Showing 42 reviews with 1 star · Clear filters
Francois D.
I ve an insulated thermos Klean Kanteen. At the beginning it seemed better but two monthes later, it barely keeps heat for one hour. I am disappointed compared to much cheaper product.
James
I would be quite hard to design / manufacture a worse thermos flask than this one. (Sorry!) It leaks and more than once has filled my bag with coffee. It also blocks easily, so that nothing comes / the coffee is suddenly released and goes all over you. I would guess some combination of failed design, a lack of proper test and quality assurance.
Dean M.
I bought my son a bottle from their website and it broke within a month so he couldn't use it as the straw spout ripped. I contacted the company in regards to getting a replacement or a refund and have had no communication in return, this was over a month a go.
Anna L.
Har en mattermos från klean kanteen som aldrig har hållit värmen ens ett par timmar. Jag misstänkte att något var fel med mitt exemplar. Kundservice var helt ointresserade av att produkten jag köpt var helt oanvändbar, utan sa bara att de aldrig hade haft några klagomål på den produkten tidigare. Väljer fortsättningsvis andra märken.
Sebastian V.
Ich wollte drei Flaschen zurückschicken, weil ich keine Flaschen gebrauchen kann, die ständig auslaufen. Dreimal habe ich per Mail nach einem Retourenschein gefragt, es wurde zwar geantwortet, aber meine Bitte stets ignoriert. Also hab ich die drei Teile ohne Retourenschein zurückgeschickt, fristgerecht und mit einer kleinen Erklärung beiliegend meinerseits, warum ich keinen Retourenschein verwenden konnte. Heute kommt einfach ein Karton mit den drei Flaschen zurück, zusätzlich mit einer ausgedruckten E-Mail, die ich damals schon als Antwort von der Firma erhalten hatte: Sorry, dass du nicht zufrieden bist, aber du kannst ja noch zusätzliche Verschlüsse in unserem Shop bestellen, dann laufen die Flaschen auch nicht mehr aus. Hab noch nie so ein unprofessionelles Unternehmen gesehen, das riecht echt stark nach Betrug. Finger weg!!
Bupa D.
Poor quality expensive product . A large travel coffee mug that leaked and only had a lid that opened in half to sip coffee Spills everywhere!! Customer service useless and rude. Adamant all LOVED by customers when they EVENTUALLY responded to criticism . No solutions
Julia A.
I was tired of my kids’ leaking bottles at school so I invested in 2 klean kanteens for them. We struggled with them for a year and now I decided to give up. They have the classic sport cap and I have to push it so hard to close that a child surely cannot do - it also feels very unhygienic that they have to close the lid using their palms because it is too difficult to do it with the mouth. And even if we succeed to close them they leak a bit. The small silicone that covers the hole to allow air entering the bottle, comes out really easily and that is also a weak point where the leakage happens often. My kids are bigger, these are not the first water bottles that we use but until now these are the worst and most expensive. I am very disappointed.
Alice A.
My worst spent 32 eur. I ordered a cup from the shop. It was leaking. I asked to change it, they refused, saying it’s ok, that the water is running from a closed cup. I asked to to send it back, they said the cup is considered already used, because I filled it in with water to test it. Zero service, no desire to acknowledge bad quality. Fraud. This guys just take your money and do not care any more.