Kitten RulesReviews of kittenrules.com

I ordered (ord# KIT-K6TO0VMWQUUV) a backpack for my granddaughter for Christmas. It's coming to me and I will wrap and ship it to her. The only feedback I got from this site was that they got my order. I have called 3 times and emailed twice with no response whatsoever. Their phone message says they have live chat. Nope. No where on the entire site is there a pop up chat. I would never recomment ordering from this place. If I don't receive my pkg within the 30 days stated I will be contacting my credit card company to remove the charge.

This is the first review i've ever written- positive or negative but i feel obligated to warn others about Kitten Rules. I too would rate zero stars if it was an option. BUYER BEWARE. Kitten Rules is a scam. I ordered a sweatshirt for my daughter on 12/14/2019. The order confirmation made it seem that the item was in stock and was shipping to me. A week later i contacted them because i had not received any communication or tracking. I got a response that tracking was not available and it could take 7-30 business days to arrive. It never showed. I contacted Kitten Rules again and was told that it was "lost." My options were refund or to have another item shipped to me with free shipping NOT a discounted item or free replacement. I was told it would take 2-5 business days. Its now been 8 business and i've not received any communication from Kitten Rules and nothing has arrived. Its now a matter of principle.

This place is extremely cheap. I haven't even gotten my product (been waiting 2 months) and I know it's not going to be what I expected. They told me it takes 1 week to process, it took 2 weeks and that's only because I contacted them, had I not done so it would probably still be sitting. Then I ask for my shipping info they sent me 2 different tracking numbers that were invalid then said well it's free shipping so you don't get to track it.

The product description was falsely advertised by this company. The Pusheen pillow I ordered was an actual pillow cover, NOT a pillow. Nowhere in the description does it state it is only a cover. I went back and re-read to be sure! Now three days before Christmas (because it took me almost a month to get it - my fault as I didn't realize it was coming from China!), I have to go find filling to create a pillow so my son is not disappointed on Christmas morning.

Ordered product on Oct. 26th and it is December 1. No tracking numbers sent even though indicated on the website they would. This is a present for my daughter. I will give a higher rating if I ever receive the package.