KitchnReviews of kitchn.shop

Took my order, no problem. Never shipped my order, and haven’t answered support requests for three months. Stay away.

DO NOT ORDER FROM THEM!!!! They took my money, and 10 days later said they shipped it. They only created a shipping label. Twenty days after they took my money, I called customer non-service, and they never returned my call. This company is corrupt. Thank goodness I use PayPal so I was able to get my money back

Recieved the products, 2 out of 3 were good. 1 Jar broke in shipping box, took pics sent to customers service. They said they would send to there claims department, and now 5 months later... They still have not ever emailed me back or replied. Company is trash.

SAME AS DOZENS OF OTHERS. CHARGED MY CARD AND 2 MONTHS LATER STILL NOTHING SHIPPED. NO ANSWER ON PHONE OR MESSAGES. BUYER BEWARE!!!!!!!

Never received my item.

Received half my order and stopped replying to emails. Trash

Horrible company. Wish I had read reviews before ordering. Placed an order nearly 2 months ago and still have not received the order. Sent multiple emails and voicemails (because no one ever answers the phone) with no response. Finally disputed the charge with Paypal and the BBB. Can't believe this company is still in business. If your thinking about placing an order with this company, DONT DO IT!!!

I wish it was possible to give zero stars. This company is terrible, shady, and immoral, I should have looked into them before placing an order. It seems like I have the same complaints and issues as others on here. I emailed them after not hearing anything about a delay or even order being shipped out and told them I would just like my money refunded. They finally responded that they were trying to process he refund but the order was on the truck and sent out before they could complete the refund. That was well over 1.5 months ago. I have sent multiple emails asking to refund my money. The few times they have actually responded they just say it's been shipped and now it's my problem to go to the post office and talk to them. They refuse to do anything to rectify the issue. I have never dealt with a business this terrible that does not take care of their customers whatsoever. I am starting to believe the previous reviews saying this is just a scam. Maybe it is, maybe it isn't, but when multiple people have the same complaints then something fishy is definitely going on. Someone needs to investigate this 'business' asap.