Kitbose Reviews | Read Customer Reviews of kitbose.com

Kitbose Reviews | Read Customer Reviews of kitbose.com

Kitbose reviews

11 approved reviews, newest moderated first

ali C.
Jan 8, 2024
Is the com.kitobase platform real or fake?
Who of you uses the com.kitobase.platform?
Report
vldolan
Jan 29, 2021
Does not stand behind their products…
My husband purchased a $60 iron in late Oct. for a Christmas gift for me. The Iron was damaged on the sole plate and not usable. I contacted Kitbose and they asked no questions as to what the damage or defect was. They just said it was purchased 2 months ago, sorry can't help you. It would have been nice to have at least felt heard.
Report
Heather J.
Dec 16, 2020
If I could I would give no stars
If I could I would give no stars. It took them 1 week to tell me my order was cancelled since the item was out of stock. They were supposed to issue a refund. After the 8th business day no refund and they said they made a mistake and my order is still processing! Today makes it day 20 since I initially placed the order. Will never use this website
Report
Honest R.
Dec 16, 2020
Horrible customer service
Horrible customer service, no phone numbers so you have to email them. You get partly response after 24 hours, only that you have to ask again, and they drag the full response to several days and finally give you a negative response. No timeline for shipment!!! It is not worth your time and frustration. I don't recommend it and will never do business again. I don't think they are based in Florida.
Report
Dean B.
Dec 10, 2020
Excellent Seller and Great Customer Service
I purchased a Notch Pole Saw Kit from Kitbose, that was priced well below other sellers. When FEDEX delivered the package, it was heavily damaged. Three of the five components were missing. I contacted Kitbose & supplied detailed photos & description, of damaged box & missing contents. I was issued a full refund, as the Pole Saw Kit was not in stock. Kitbose handled the situation very professionally & quickly. I will purchase from them again!!! I highly recommend Kitbose as a seller!!!!
Report
Darren J.
Oct 21, 2020
Excellent service
Excellent service, it was a long time for the shipment but it is understandable in this pandemic, surely will order again !
Report
Tom Q.
Oct 7, 2020
Horrible company
Purchased Dewalt miter saw & they shipped it to the wrong address very late and tried to contact them over 6 times to clear up with no contact. It is from Vietnam not Florida Recommend that you don't do business with them!
Report
Perri R.
Oct 3, 2020
Company is in Vietnam
Company is in Vietnam, not Florida. Gave me the run-a-round about my order for 3 weeks before they told me they could not fulfil.
Report