Kiss ProductsReviews of kissusa.com

after 30 years, Kiss is no longer reliable. flimsy, thin nails that break constantly. Disappointed. Maureen O'Connell

I love Kiss nails and normally buy them in the store. The website had some really good deals. I had my cart full because $25 qualifies for free shipping. I put my code in for 25% off (I spun the wheel) and I noticed my total only dropped about $00.50. I tried it again without the discount and noticed with the discount they add a handling fee. Very deceptive practice. I emptied my cart because I felt like it may be a scam and then when I read the bad reviews on ordering from this company, I'm glad I didn't purchase.

I ordered 4 jumbo bonnets on 11/24/24. They immediately emailed me confirmation that they accepted my payment. By 12/4/24, I still had not received any communication that my order had been shipped so I emailed them. They emailed me back the same day apologizing for the delay and said my email had been shipped (which I later found out they shipped out the day I emailed them). I have been tracking the package and today is 12/12/24 and I still don't have it. I should have just paid the extra money and ordered through Amazon!

Falscara! I bought the kit, remover and the overnighter (very foolish) and worse I didnt keep the receipt. This is honestly the worst falsh lash experience I have ever had. They dont adhere well, the lashes in the kit were all over the place next use. The bond stung my eyes and the remover made my eyes very sore and watery.

i bought your lash extensions with the black glue and the glue DOES NOT STICK, I’ve tried multiple things and nothing has worked. I’m severely disappointed and angry.

Tracking said received, but it was not in our mailbox. Called KISS and was told I needed to file claim with USPS. I tried doing that and they said that KISS needed to file the claim which they refused to do. I will NEVER recommend or order from this company again. My first time ordering and it sucked. I am also going to post my dissatisfaction all over social media. NEVER, NEVER again. I am now out $76+ because the company sucks and provides horrible customer service. :(

I have advices my clients to purchase kiss nails for years if they are on vacation in one of your nails break. Your nails and all of your glues are Crap. You’re lucky if you can have it stay one day. They are horrible now

I’ve never had such a hard time with customer service. I’ve emailed this stupid nail company so many times just for them to tell me they can’t do anything about my missing order. I get it, usps is a separate issue. But they will not help me. The least I could’ve gotten was a refund. Not even that. You’d think for a million dollar company they would have no problem giving me back my 30$.