The dress was PERFECT! I recomend to bye from this company
I admit i was a little consern after I googled the Company and People were warning others to by anything. I ordered the dress Des 6th 2014, and it arrived Jan 14th 2015. So it took a little longer than 20 days as promised. But it was just in time as the prom for my daugther is in 2 days.
Customer service: GREAT! Always quick to respond via chat and email
The dress fits PERFECTLY. We ordered custom made size.
I could not be more satisfied With this dress!
Kind regards
Merethe (Norway)
AN
Annie
Worth Every Headache
I ordered my wedding dress from them....now I'm not gonna lie, it was a HUGE headache.....I had to cancel my first order cause something went wrong on their end, and replace the order again. Getting a hold of someone was like pulling hens teeth, I called every number I could find for them ( they have a shop in San Francisco called Hedy's Dresses which no one there answers the phone either ). Finally I was able to talk to someone on the online chat, and got some answers, then there was a billing issue, they couldn't take the money off my card, so it had to be done via PayPal. I could never log into my kiss dress account, it always froze. and I waited almost a month.....finally my dress was shipped out on May 14th. on May 13th they sent me pictures of the dress......it was Amazing, looked just like the picture.
Once they had given me my tracking number, I felt a sigh of relief.....until the tracking number didn't work....they gave me the wrong on, so I had to keep on them until I got the proper, working number....Finally yesterday my dress arrived. I paid $223.00 for the dress and custom sizing, and $33.00 for shipping.....my dress is amazing, its beautiful, and to my surprise, its too big, but I'm ok with that.
All in all, the headache and worrying was worth it, my dress is amazing and I can't wait to wear it in November. Its my dream dress, the train is like 4 and a half feet long its just beautiful, I was speechless when I seen it.
My only real bad thing to say is, my dress was bunched up in a bag when it was sent out, so I was a little upset with that, but nothing that steaming can't fix.
.
NO
Nadia O.
Waiting is the key to your success
I am getting married in December 2014 and ordered my dress because one of my friends's friend have ordered 3 for her wedding. She was very happy with the dresses so I thought that I would try it. I am not a very fuzzy bride-to-be. But when i orderes my first gown, the decription was wrong from the picture. but I hoped that it will come out right. Well it was a totally different dress. I told them about the incident and they were very helpfull. I Sold the dress on my own and actually got a few extra bucks out of it. The girl is very happy with the quality. So they gave me a discount on the next dress that I orderes with costom fittings and it came out perfect. Not EXACTLY what the picture was but the quality was great! I do think if you order something on this website, try ordering something without beadinf\g and crystals. They are different in real life. I waited in total 4 months for the correct dress and 45 emails later...
But for the price, it is a bargain!