kissdressesReviews of kissdresses.com

The worst experience, I ordered 2 dresses and I haven’t recibe any of them or any respond from them, I have sent several messages without any success

Don’t order from this company . I ordered several items from them . They did not fit and when I attempted to return , all I got was the run around. First they didn’t recognize my order number or email. I asked for a return the items and get refund , several email asking for pictures and several months . I still don’t have items I don’t want , no return address and no refund . Their website says 100% customer satisfaction guarantee that has not happened.

THE WORST. DO NOT ORDER. TOTAL SCAM. Ordered 4 dresses only received three. Two of the three were supposed to be the same - they were totally different in EVERY WAY. ALL three dresses were NOTHING like what was sold to me...Sizes WRONG, material TOTALLY WRONG, cuts COMPLETELY DIFFERENT - in one case there were fake buttons? Totally unwearable. When I contacted the customer service team they had me going in circles for 20 emails, no refund. So disappointing, out $140 and NOTHING was wearable.

ordered with a friend 4 dresses and first of all- we got just three. and the quality! I paid 25 euros for each dress and its absolutly horrible! Besides it's completly tranperent, the dress lookes like an complete other dress. details which were on the photo where not there, it was the easiest way to fabricate a dress which should look a bit similar to the photos. and about the material I don't want to say much but - also horrible. they painted on one of my dresses to mark where the bottoms should be - yeah, not where they belong. also the lace had two different kinds of pattern in it, also not at the same height - a complete nightmare for your eye and not able to wear in public. I'm just disappointed and would never ever recommend this page with it's clothes.

The dress they sent didn't even come close to fitting and when returned they said they gave us out refund and 4 months later they are still telling me to be patient! Do not buy from this crooked company!!!!!!!!!! The sizes are completely wrong and you apparently may never get your money back!!

I put an order on April 5 and paid an extra to give it before rhe end of month. After many days in "processing" I ask when I will get it. They said that I can't receive in time , but I say that I will be more patient. Days pass and no new status. I finally received a email on April 29th to say that my dress are never made because a problem with bank... And no transfer my money to us. They ask me ro cancel order, ask for refund and reorder... Okay, I cancelled my order. I received a confirmation by email with Id transaction... But no money on my credt card... After many emails, chat online, they says that kissdresses refund me on April 30.... But now, on May 23th, I have no money back on my credit card... So, I'm very not satisfaited.. I put order on an another site, and I received my dress today, only in 4 weeks! So, don't lost your time... No order from kissdresses....

My daughter ordered two dresses from this company. She checked the return policy prior to ordering. One dress fit perfectly and the other was much too small and the quality was poor compared to the picture. She emailed the company within the 30 day return period to get information on how to return the one dress. They dragged their feet for a week and now say the 30 day period has passed, so they can't refund our money. Yes, it has passed now, but not when my daughter first contacted them! Do not order anything from this company. If you are lucky enough to get a good dress, you may have no issue with them. However, if you are not happy with the quality or the fit, don't expect to be able to return anything. Clearly, everyone who complained about this company had the same problem. It is not worth the risk. Order from someone else!

In short, two months later - no dresses, no refunds. My event came & went, so naturally I request to cancel the order & get a refund. Every day I call, send messages & try the on-line chat all for nothing. As of now, WellsFargo has refunded my money & their claims department is handling it for me! KissDresses.com IS RAN BY THIEVES!