KirobrandsReviews of kirobrands.com

I purchased 2 of the Waggy AI puppies, thinking of possibly giving one to a friend who had to give their dog away, but receiving these, supposed to be lifelike puppies, I noticed first that instead of being USB powered, it needed 2 AA batteries, meaning instead of being able to rub or scratch it's tummy, there was a sizable piece of plastic where the tummy should be. I found the power button and turned it on and the toy walked two or three steps made four mechanical barking sounds as it walked backwards a few steps and repeated. I contacted the vendor and they said if you're not happy, send it back to us in China. Of course I would have to pay the shipping cost which is just about the same as the products cost!

I have sent them the correct mailing address 3 times and they say it can't be found that's not true I've been living here for 2 years and I have never had a problem. I gave him the address direction by direction and they still have not complied. They only get a 1/2 a star, unless I get the product ASAP Thank you, Gary, don't get Michael Armstrong 250 pound.\nWorkday

I ordered the little dog, when it arrived there were 3 in the package. I went to the site to try and get a return address to return them, I haven't received it yet. They are taking $14.99 from my bank account each month and I don't know why. How do I return the products? I opened the package and what I saw in the clear plastic looked like a joke. I want my money back and for them to stop taking more money from my account. How do I do this? So far, they have taken $124.96 from my bank account. How do I get it back? I have been trying since I received the products with no luck. Kirobrands.com is the name of the sellers.

Scammed me out of 100$. Now I have to go back and fourth with my cc. Company. Cc company told me to contact Kiro for full cancelation told they would cancel and confirm that as 10days ago and no response. Do not buy anything from this company they will scam the shit out of you. They will store your cc even if you use PayPal and charge you for a mystery box that you never receive monthly. This company is a complete scam relying on people not paying attention to make money. Disgusting business practices. Just yuck! You guys suck.

I watched a YouTube video about some glasses. Outlandish claims were made. But I stupidly fell for it. They have a very tricky and deceptive sales funnel. It’s very unethical. Then within minutes I canceled my order and the subscription that they tricked me into buying. Their AI Bot (calling itself “warm regards”) told me the item was already “in process” and they couldn’t issue a refund but that I could contact them when it arrived and possibly return minus shipping and handling (both ways of course). Be very careful before purchasing from them. This company does not practice good customer service.

Do Not But anything from Kiro Brands. All of their advertising is false. BEWARE

Everything went wrong with the beginning, their web was set up to steal, I was trying to order an AI puppy, got to the payment, provided one good credit card infos and was rejected as non-sufficient funds, tried a second good credit card and rejected as well for non-sufficient funds. Later, I tried again and used a debit card and ended up getting on the screen the charged amount of $154 , the cost of everything advertised on that page. The puppy was advertised for $19.99 Tried hard to see the order and could not get it on the screen. Called them several times, never answered the phone, sent emails and heard only lies. A bunch of crooks. I got ripped off. Still working with my bank trying to get the whole refund. Nothing received from them after 2 weeks.

I ordered 4 of these so -called robotic dogs and I bought a dog just like it from Walmart. It is not even close to an AI product. Runs on 2 AA batteries, will definitely NOT learn anything. Turn it on it squeaks like barking and vibrates to move. Something from back in the 1960's. Will be returning ASAP. Now. I have to return it back to Fuyong Community. I took pictures of packaging and of the item, plus video. Never got the actual product from any of these Cartpanda or Buygoods. Companies better start using a US based distribution or call center. Have passed up numerous items due to this.