KirobrandsReviews of kirobrands.com

They have stole $200 with "smart glasses" that are just +3 glasses and are garbage. No returns info, nothing.

I ordered 1 pair of glasses received 4 that I was charged for they didn't work what so ever .Could not return because the cost for shipping was more than I paid for the glasses and they would not send me a prepaid shipping label.

Ordered 3 dog collars-received 3 “Just for Better Space” plug-ins. After 2 months of back and forth with them, I am still out $83.45 and they refuse to help in any way other than to offer a “discount” on the items I did not order and do not even want. MAJOR RIP-OFF. Avoid this company!

WARNING!! DO NOT PURCHASE FROM THIS COMPANY!!! If I could rate lower than one star, I would! Wish I had seen these reviews before ordering a pair of glasses. Totally dissatisfied about my experience with this business. Eager to take your money. Issues getting refund. First issue: Big delay with receiving accurate info regarding tracking of product. Had to contact company and question status of order. Delay receiving product. Second issue: Can only contact company via email. Third issue: The product itself does not meet expectations or match the advertised description. Cheap plastic for which I was charged $39.99. Charged $14.99 for cheap plastic glasses case. Charged additional $14.49 for warranty. Total: $69.47 Fourth issue: When package was received, the label showed product being sent from Elk Grove Village IL. However, was told by company that I was expected to ship the product back to Shenzhen, China in order to receive a refund. Plus it was going to cost me additional money out of pocket to do so. Why? If it came from Illinois, I should have been able to return it to Illinois. Fifth issue: The following statement was given in email to me..... "Additionally, I want to emphasize the importance of proper packaging to prevent any damage during transit. Please note that if the product is damaged upon arrival at our office, we may not be able to provide a full refund." This greatly concerned me, especially since the product was mailed in the USA and received by me in a small 5X8 thinly padded envelope. However, the company expects me (you) to ship the product to China in order to receive a refund! And that's assuming "they" don't "claim" there was damage during transit... preventing me from receiving a full refund. After having already paid nearly $70, and expected to spend more out of pocket to ship the product to China, do you really think I trust this company to give me a full refund after all this?! NOT!!!! I will be reporting this to the BBB.

I purchased an item to kill bugs in my house but it wasn't as I expected. I got permission to return it and it cost $60 to return it to China. I sent all the required documentation and now over 2 months later I have STILL not received my refund - just "please be patient" emails.

Brought vision changing glasses from this company, and the glasses were a piece of JUNK!!! I bought them with my credit card, and then they put another charge on my card that was fraudulent! I had to call my credit card company and get a new card. I took the glasses to my Eye Doctor, and he said that they were GARBAGE. DON'T BUY ANYTHING FROM THIS COMPANY. This nothing but a complete Scam!! I won't be getting a refund, because I will NOT give them another Credit Card Number.

Horrendous company. Do NOT USE! Fraudulent items sent, which are counterfeit I decided not to make the final click to purchase 1 pair of spectacles. Yet a bill was issued - illegally. 4 pairs specs arrived! I am owed £89.98 since July 2025 Numerous emails prove kirobrands.com a highly fraudulent company. AH,Hampshire Wed 24/9/2025

I should've looked for the reviews before buying anything from them!? Same thing as most everyone? I bought ONE, and somehow I was charged for FOUR, for "great savings". What showed up was poorly packaged, and one of the items didn't survive the mailing. No one replies, except via email, and the reply is the same. "Hey! There's nothing I can do. Sorry for the inconvenience." I HATE getting scammed from the outset, ie: getting 4 items, and being charged for more then the ONE item I wanted and bought!!!