KirobrandsReviews of kirobrands.com

Product was ordered from FaceBook ad Oct19 ,2025, Item sent was not what was ordered. Contacted customer service for return and refund instructions. Followed their instructions cost me $45 to mail them back, there post office received the items Dec 1,2025. I then contacted them as to why they had not refunded, they said they would investigate. By Dec 24,2025 they had not refunded. Dec 27,2025 I filed a dispute with PayPal they ruled in favor of Kiro Brands saying I took too long to file dispute, PayPal instructions said to try and work it out with seller first. Kiro Brands has learned if they can stall long enough it will go in their favor.

This company behaves fraudulently. I bought a solar powered phone charger. The company signed me up for a $24.99 monthly service charge. In December demanded a refund and to cancel the subscription. and got one and an email confirming cancellation. I got charged again in January. I was told that the. Order was posted and could not be refunded. I advised that I would report to the FTC, to my state attorney general, and to Trust Pilot. I got a refund this morning.

Was charged 38.99 for a lighter that was advertised as military grade, Plasma, that it did NOT take any fuel, only needed recharging. It was none of the above. Not rechargeable and had to be filled with butane, plastic and aluminum cheap, not plasma but arc. 14.99 for some lighter add on to the lighter that never came. Was charged 24.99 for a Mystery box that never came and was added to an Elite Club that has no benefits. The ad also said it was being pulled from the shelves of Walmart and other places was being banned. Not true. The product took so long to ship but came three weeks later after going back and forth with several e-mails. They said they couldn't find the package. The lighter was not the one advertised you could see the difference. and the ad had three different lighters that were similar but not the one I received. Was also charged 9.99 for shipping. A total of 88 dollars for a lighter that was on Temu and sold at Walmart for under ten dollars. I never received the Add on or Mystery box and was added to an elite club that they tried to take a second 25 dollars for but Pay Pal stopped. When I contacted them again explaining I didn't receive the correct item or the add on and mystery box. They told me I received the correct one, gave me instructions to it that did not fit the description of the lighter I received. Had nothing to say about the missing items. Now they don't answer my e-mails any longer.

Placed order on Sunday and cancelled at 8;47 am on Monday. This is there reply: Thank you for reaching out. Unfortunately, we are unable to cancel or modify your order at this stage because it has already been processed and entered our fulfillment system. Our automated system ensures orders are prepared for shipment very quickly after they are placed to ensure prompt delivery. Once you receive your order, please contact us, and we will gladly assist you with the return process for a refund. Thank you for your understanding. No I don't understand and this is a known tact by fraudulent companies. Also charged $10 for shipping, a $29.95 product that hasn't shipped/

I saw this company ad for the mode plug-in, so I said to myself one and I give it a shot. I’ll buy one see how it works and if I’m interested in purchasing more down the line than I’ll have the choice to do that… That did not happen that way. Thought to have purchased one for 3999 now I know there may have been some tax included or maybe shipping but what the end result of the order turned out to be $125. What they did was they added all of this bullshit to my order like a VIP, extra ones that I wasn’t aware of warranties all of these things that they added on without my permission I looked up and there was $125 charge to my credit card. !!!. now my gut feeling told me not to deal with this company, but I went ahead over my gut feeling but what I can tell you is this KIRO Brands are frauds, because when you start adding onto a person’s order when they did not want that that means that you are pushing them, forcing them to buy shit that they don’t want that is fraudulent. You do terrible business. I will be on other sites to let people know what my experience was with your lousy company I will eventually get my money back cause I have a good strong credit card system, but I sure won’t let my experience go away anytime soon before letting millions of people know how you guys do business and I guarantee you there will be a number of people who would just say “NAW” I don’t think I would want to deal with a headache!!!!

actually it was less than 1 star. This is a scam!! I tried to cancel the produce as soon as I purchased it and was told that I was too late to cancel. Product arrive weeks later, and it was a piece of crap! The re-shelving fee and postage was going to cost as much as the orgina price. DON'T BUT ANYTHING FROM THIS COMPANY!!!

BEWARE! This company is a "Bait and Switch" scam. You can buy the same product for 1/3 what they charge. They advertise one thing then send you a cheap price of junk. They also tack on extra charges that you did not ask for! BEWARE!!!

WARNING - SCAM. The product is totally not what advertised. AI dog is nothing like advertisement. It is a simple battery operated toy that makes squeaking noises and moves back and forth a little.