KirobrandsReviews of kirobrands.com

I never heard of them nor did I order from them. My bank is pursuing fraudulent charges on my card for 2 items totaling $ 75.

Bought a set of iTagPRO remote responding chips, advertised as GPS capable 38 days ago. On checkout via a desk top Computer, company offered another order of triple (3X) the quantity I only desired but with a further per item "discounted" price and charged both to my Visa Card but had to respond within sixty (60) second on my mobile phone, which unfortunately was in another room of the house and could not be acted on. The company offers a variety of so called support phone numbers only one (1) was connecting but obviously AI staffed. Every contact offered service help as soon as an agent would be free. During every try the phone call was terminated after precisely 10 Min. 20 seconds and the request to send an e-mail. Company cites a number of Head offices from Vilnius, Latvia to Danbury, CT the last one of which actually is an employment agency.!!! Also it appears that Google somehow shields the company from negative reviews, since I was repeatedly denied log-ins to Trust Pilot citing too many log-in attempts. Trying to solve my dispute via my Visa Card issuer.

If I could give Kiro Brands a negative 5 stars, I would do so. I ordered a product from Kiro brands and it was not as advertised. Them they, without my knowledge, signed me up for some monthly subscription service. I had to file a dispute with Pay Pal to stop the auto pay. Please DO NOT involve yourself with this company.

One of the most disreputable companies I've ever dealt with. Product did not work. Requested RMA. Was told to send pics of product as packaged / received. Sent. They acknowledged pic receipt & told me had to return to China. Shipping cost $30+ and they would charge $21 return fee to process. Told them I would do negative reviews because this policy not mentioned in ad. They said keep product & they would do full refund in 5-7 days. That was 12/22/25.Still no refund. They have become unresponsive. Referred to Cc company to charge back. Awaiting chargeback credit.

Do not deal with this company unless you thrive on disappointment. I purchased a cane from them based on an Instagram ad. It arrived in good time and well packaged,but without any instructions for use or adjustments. As it was set for a user much taller than me, I attempted to shorten it in a way consistent with most canes, but it became stuck at an even taller setting. I contacted customer service asking for manufacturer's instruction. Instead they replied in an email with instructions that were clearly not applicable to this cane. When I told them that and sent pictures of the cane, they just offered me a return at my own expense. Unwilling to throw more money at this relatively expensive product, I declined. Will donate to Goodwill and hope a much taller person or someone more mechanically inclined will benefit from it's use. Will not be buying from Kirobrands again!

I ordered Kiro Brand glasses online back on 14 July 2025. 3 pairs with 1 case. Costing £78.46. And another 2 pairs costing £58.99. They took weeks to arrive. Once I received them I gave 3 pairs as gifts to family and friends. However after a short use of using them. I discovered that they weren't as good as the promotional described. The were supposed adjust to better eyesight. They are very flimsy ( 3 pairs broke). I complaint shortly afterwards. I just couldn't understand how to go along with the complaint I tried again a couple of days ago And they wanted a picture of the glasses and original packaging. Ive only got 2pairs of broken in my possession. I've asked for the ones that I gave as gift's What they thought about them. And they weren't impressed at all. They assumed I had bought them cheaply. And discarded them. A couple broke like mine and didn't work with they're eyesight as described. Ive been urged to ask for a refund. I found it very difficult to make a complaint and ask for a refund. I have until today to make this complaint official. I am a pensioner. Thank you

The MagVolts that I ordered from Kirobrands were shipped from Franklin Park, Illinois. And in order to get my money back I have to return their product to CHINA!!! First they falsely advertised their “MagVolts” as 5-port quick charge cubes with foldable prongs. The MagVolts I received were 4-USB ports with stationary prongs. And when I asked to return because I did not receive what they advertised, they first wanted a photo of all their products and the packaging it came in. And now I have to return their product to CHINA, with cautions that if product is damaged in shipping, they will not give me any refund. I was billed $94.92 for the MagVolts. But I’m instructed, “Please be sure to DECLARE THE PACKAGE VALUE AS $10 on the custom form when sending the return.” And NO RMA# was given, so how will my pkg be credited to me??? How many months will a small 7”x7”x3-1/2” pkg take and will it get lost in shipping? So very unfair and spiteful!!!

tv ad says it removes mold. $50 . i shouldve known but ad was so convincing. duh. no immediate cancellation or refund. when it arrived i looked up on amazon [$8] plugin gadget. does nothing i think. would cost $15+ to return to china and i probably wouldnt get $ back. expensive lesson. reported to the gov fraud website. pls do same