kirim.emailReviews of kirim.email

I am receiving spam email from Kirim customers. I cannot report this to any of their addresses, they reject the email. I am going to block email from this company, and I suggest you do the same.

Bug after bug, poor email deliverability, poor support; save yourself heaps of headaches—don’t come near this company. Incompetent support people, tech support and backend coding people, and nothing good to say about this mob.

Sangat tidak recommended Pengiriman email massal sangat membutuhkan waktu yang lama. Report sudah menyatakan berhasil terkirim, namun email belum masuk juga. Tidak ada fitur test email, dan sangat sangat kurang OK. Murah juga enggak, saya rasa tidak ada yang bisa diunggulkan dari sini

We have encountered a significant issue with our email provider, Kirim, that seems to persist without any resolution in sight. Despite relying on Kirim to send emails to our platform users, we face excessive delays when attempting to upload our users' email lists. This prolonged uploading process is primarily due to Kirim's meticulous verification of each individual email address, which results in an upload duration of more than 24 hours. Even for a platform with a substantial user base like ours, where hundreds of thousands of users are present, the upload of just 10,000 contacts on Kirim takes an astonishing seven days. We have reached out to their support team for assistance, but their response has been highly unsatisfactory, as they merely acknowledge the issue and provide vague timelines of a few days or even weeks for resolution. This frustrating experience has led us to conclude that Kirim may be suitable for small businesses with around 100 users, but it should be avoided by anyone with more than 500 users. Despite raising our concerns directly to Kirim's CEO, the response has been unhelpful, with promises of ongoing fixes and redirection back to the support team, which has proven to be a nightmare to deal with. Consequently, we find ourselves wasting an entire day every week attempting to upload lists on Kirim, only to find that the process still does not work. Kirim suggests using Google Sheets or CSV files as alternatives, but those options have also failed to resolve the issue, or they result in a 24-hour upload duration for a mere 500 users. In summary, based on our experience, we strongly advise staying away from this product and exploring alternative email service providers. Review collected by and hosted on G2.com.

save your money! this platform is not good! my booking email is not sent to client... very disappointed!

the customer service makes this a company to avoid. Also they have lots and I do mean lots of outages . Over my 2 years with using them my overall thought is you can not depend on this platform or its outdated technology Recently this company also deleted hundreds of it LTD users. I strongly recommend that you save your money and do not buy this product