KINTO USReviews of kinto.services

Awful customer service. I have been going around in circles trying to sort a payment that was taken from my account without being notified for over a year and still haven’t seen that money. Useless company don’t use them. I’d rather walk

Your company is rubbish and not verying good Service and don’t no how to look after customer . And not happy at all with your service.

DO NOT TRUST Kinto car rental service as they are a complete scam. They disable your vehicle and try to charge you for late returns. Then when you show them photographic evidence of the vehicle not operable to return they will suspend your account permanently. STAY as far AWAY from them as you can so you don’t become a victim to their scamming ways.

So disappointing, 6 days later, and still waiting for my application to be approved, have phoned twice, emailed twice, have provided my drivers license number, home address and credit card, starting to thinks it is a scam, my personal car needs repairs and I need to get to work each day, living in rural Vic KINTO is my only option.

Toyota asnière m a proposé une LLD de 3 ans avec leur société captive kinto.. Un vrai chauchemar avec leur comptabilité, et leur de la restitution du véhicule en parfait état kinto me facture 400 euros des frais pour 4 pneus neufs 4 saisons pas dans la liste des pneus authorisés par kinto.. à éviter!

Non prenderò mai più una vettura con Kinto, questa è la mia prima volta ma vi assicuro che sarà sicuramente l'ultima. E' da Giovedi' 20 Novembre che ho forato sull'autostrada Napoli Roma (premetto, sono di Roma e stavo facendo rientro a casa fortuna vuole che un collega era dietro di me e mi ha riportato a Roma....) hanno caricato la mia vettura, una Lexus NX 350, e portata in un concessionario a Caserta (Svezia auto srl Casagiove) il giorno dopo Venerdì 21 Novembre dove mi comunicano che fino a che Kinto non li autorizza alla riparazione non mi possono riconsegnare la vettura. E' da più di un'ora e mezzo che sto chiamando la Kinto e mi mettono in attesa (sono ancora il nr 9). Di sicuro, dopo aver letto le altre recensioni, capisco che non sono affidabili, mi chiedo se non sia il caso di bloccare la Ri.Ba. bancaria nel frattempo. Comunque, qualcuno risponde alle recensioni ed a questo vi comunico che mi chiamo Danilo Tomei il mio nr è 348 5478243 la mia mail è , rispondete se avete una dignità e soprattutto una coscienza verso chi spende soldi veri(€ 1390 mese) per lavorare. Forse dovreste essere citati per aver fatto perdere soldi a molte persone. Io sono qui, vi aspetto.

The absolute worst experience I have ever had. Almost resorted to calling the police due to lack of support and customer service. We hired a car to be picked up after 11pm. By 11:30pm, we were still unable to access the car as their app was not working. We called customer service and their advice was to delete the app and reinstall, to which we did. It did nothing so we called again. At this point it was almost midnight. After some attempts at trying to open the door, he simply stated we had to walk over to a different car park for a different car as the car that we hired and paid for specifically was not working. He showed no empathy or remorse for the situation we were in and did not apologise once. After he advised us that the only car available was in a different parking lot, he put us on hold without even letting us know. We walked 20 minutes at 12am in the freezing cold weather to get access to a different car. We waited until 12:30 and this person did not remove himself off hold. We had to end the phone call and call from a different number to see if he would pick up, to which he did. He then advised us that no cars were available, even at the carpark that HE TOLD US TO GO TO. At this point, I had become extremely frustrated and stated I would be reporting this to the police because their lack of service, support and general ability to help was completely absurd. He then advised a car was available and in less than 5 minutes he opened the car for us. This situation was absolutely insane and I will be reporting this to Victorian Consumer Affairs. Please save yourself the stress. I cannot emphasise this enough. This company is completely useless at providing service to their customers. I will NEVER be booking with them again and I will tell everyone I know not to either.

In Australia Kinto is useless. At first their app didn't work and was impossible to download, then when I managed to finally install it (days later) it wouldn't recognise the account that I created, despite resetting the password multiple times. Customer service was non existent and the vehicle that I had booked was not able to be collected. Avoid at all costs.