Amy N.
SCAM FRAUD BS!!!
Nothing but a scam dont waste ur time and definitely ur money i wasted $150 at a 10 cents bet only and never hit nuthing so you know damn well its a svam and when i say nuthin i never even hit 10 cents back. DONT DO IT

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KingPrize (kingprize.com) has 160 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Amy N.
Nothing but a scam dont waste ur time and definitely ur money i wasted $150 at a 10 cents bet only and never hit nuthing so you know damn well its a svam and when i say nuthin i never even hit 10 cents back. DONT DO IT
Ryan B.
Burn your money in a can, it'll be more entertaining for sure. By far and away the biggest scam I've ever come across, and Ive played at sites that didn't even pay (at least they let you win). Ive made over 200 in deposits, I bet $1 max, mostly .40-.60. I have never hit a bonus, I have never hit a free spin, I have never had a win over $2, I have never had a deposit last longer than 2 minutes. I have however, permanently closed my account. This place needs shut down and the developers should be in prison. Period! Negative stars, don't play here.
Response from KingPrizeJun 10, 2026
Hi Ryan, Thank you for your review. We're sorry to hear your experience did not meet your expectations, and we sincerely regret that you've chosen to close your account. We want to be transparent: KingPrize is a legitimate platform and we stand firmly behind the integrity of our games. All outcomes are determined by certified RNG systems, and results — including bonuses and free spins — are distributed randomly and cannot be influenced. We understand that losing streaks can be incredibly discouraging, and we empathize with the frustration that comes with them. However, we'd encourage any player with specific concerns about their account activity to contact our support team directly, where we are always happy to provide a full review. We appreciate your honesty and please contact us if there's anything we can do to turn around your experience. The KingPrize Team 👑
Zachary
TERRIBLE!! DONT USE THIS APP. 100 MINIMUM WITHDRAWAL, THE SUPPORT STAFF FALSE ADVERTISES 50$ FREE BETS, I WILL NEVER COME BACK! ON GOD THE WORST APP IVE EVER USED
Sabrina A.
Do not I do not make any profile. Do not give this site any money I literally put $1100 in. I want two bonuses. I was redeeming at $500 increments we were in the middle of redemption which also took two days for me to communicate and figure out how to redeem because this app was not taking my banking information. I changed my banking information literally five different times I have screen recordings of everything I have emails. I have chats. Customer service was absolutely awful. They had an excuse, but they never had a resolution and then in the middle of my first redemption that finally got approved that took two days they then say that I had two different accounts so they took away my $1300 that I won and so that I was fraudulent literally associated me with an account that I have no idea what that you like. I cannot believe this site and how they treat people like I’m a single mom. I literally played to have fun. I rather review reviews like everything was supposed to be like instant pay out all these things you know life support. It is the absolute worst. The life Support does not have answers they owe you know we gotta send you to this apartment department and you know all these things. I never got anything corrected. I literally had to keep refreshing to check because I was like OK like at this point like the money that I was and did win literally broke even and I was like OK that was like a bad mistake. Shouldn’t be putting that much money into you know these games right but like I’m at work zoned out, but I finally started winning and I noticed when I went online and did it through my desktop to redeem it allowed me to, but in $500 increments I literally just got approved and they took everything away. They made something up and then I contacted customer service. I did all these things and they’re trying to say we have integrity to you know uphold this in that and it’s like what even gave you the idea that this other account was me there’s no verification whatsoever. I looked it up like it literally restricted me immediately. Do not this app is the absolute worst. It is a joke. They scam in their liars like I’m telling you right now do not I repeat do not put any money in because it’s not even like a little bit of money like I put in altogether you know in about like a week span $1100. I finally freaking started winning and they took it away over a freaking lie like it is a complete lie right after they approved one redemption out of three mind you two days of hell going back-and-forth through email their chat on their website to you know they’re alive this I went to the chat room. Try to get help from people like every single person that was in the room which was like 34 or whatever was like this app is a crock of shit like it wasn’t even a chat about it was supposed to be for the game, but literally everybody was like you know they took my money. They did this or not answer and like it is awful.
Response from KingPrizeJun 4, 2026
Thank you for taking the time to share your experience. We're sorry to hear that you were frustrated with both the redemption process and the outcome of your account review. We understand how disappointing it can be when an account is restricted during a redemption request. KingPrize takes account security, fair play, and compliance with our Terms of Use very seriously. As part of our standard review procedures, accounts may be investigated when activity is identified that requires additional verification. Following a thorough review, your account was found to be in violation of our Terms of Use regarding multiple account creation, which resulted in the account being closed and associated winnings being voided in accordance with our platform rules. These decisions are not made lightly, and they are based on information gathered during our verification and compliance processes. While we understand that you disagree with the outcome, our team thoroughly reviewed the matter before reaching a final determination. We appreciate your feedback regarding your support experience and will share it with the appropriate teams as we continue working to improve our communication and player experience. The KingPrize Team 👑
Oscar H.
I been trying to make a redemption but there isn't an option to do a bank transfer nor a gift card option. I have chatted with different people from support but they all say that my ticket will be transfered to higher team and that the team will reach out to me via email but it's been 2 days and I haven't heard from you guys so can I get any help to make a redemption please.
Response from KingPrizeJun 1, 2026
Hey Oscar, we’re sorry to hear about your experience and understand your frustration with the lack of updates. We do offer bank transfer redemptions, so it sounds like there may be an issue specific to your account or redemption setup that requires further review. We apologize that you have been waiting for a response after your case was escalated. We would like to get this resolved for you as quickly as possible. Please reach out directly to [email protected] with your account details and reference your previous support ticket so our team can investigate and provide an update. We appreciate your patience and the opportunity to make this right. The KingPrize Team 👑
Steven D.
I paid over 500$. Was purchasing 100 and they gave me 70$ bonus. I lost everything and go on a run on blackjack with a 100$ purchases plus the 70$. I run it up to 1230$. For some reason none of my money is redeemable never seen that before. Says I have to play through my bonuses mind you I’ve played 200$ hands of blackjack to get to 1230 and they gave me 70$ bonus. I play a slot and win 100$. I redeem the 100$ and a message that I have “4 pending bonus rewards would I like to forfeit them” to redeem came up. I’m thinking it’s the purchase bonus which I’ve seen up 4 different purchase bonus up. I say yeah I’m not planning on putting in more money I want to start redeeming slowly. Then after that all my money disappeared. Support was useless he just claims that it’s bonuses because they gave me 70$ and that I should have read the rules and he can’t do anything. Horrible experience beware never dealt with something like this from other sites. Should have read the trustpilot before playing. Update 02 jun. I’ve emailed them like they asked and I’ve never received a follow up like they mentioned
Response from KingPrizeJun 1, 2026
We’re sorry to hear about your experience Steven and understand why this situation would be upsetting. Promotional bonuses and their associated playthrough requirements can sometimes be complex, but we agree that players should clearly understand how bonus funds, redeemable balances, and bonus forfeitures affect their account before making a decision. If there was any confusion around the forfeiture prompt, we understand how frustrating that would be. We also regret that you felt your concerns were not adequately addressed by support. Our goal is always to provide clear explanations and help players understand how promotional terms apply to their account. While bonus balances and redeemable funds are governed by the applicable promotional rules, we appreciate that your experience highlights the importance of making those rules and redemption impacts as transparent as possible. We would be happy to review your account and the specific transaction in question. Please contact us at [email protected] and our team can take a closer look at your case. The KingPrize Team 👑
Jody
The Play through is the stupidest thing I've ever seen in my life. Casinos I've ever played, they make you play through your winnings that they say a redeemable!!! One Time I had $32 out of a 113 that I could redeem. Then I played more and won more but my redeemable balance went to 16.00 oh and the real kicker... you have to have 100sc to cash out!!! Don't play on this scamming fraudulent site! I'm going to reach out further and shut them down...
Response from KingPrizeMay 20, 2026
Hey Jody, we’re sorry to hear about your frustration with the playthrough system and redeemable balance process. We understand that rollover requirements and redeemable balance calculations can sometimes feel confusing, especially when balances change during gameplay. These systems are tied to promotional terms and gameplay activity, but we agree that they should be as clear and transparent as possible for players. Minimum redemption thresholds and rollover requirements are outlined within our platform terms, though we recognize that the experience can still feel frustrating if expectations are different. We appreciate you sharing your feedback, as it helps us identify where we can improve communication and player understanding. If you would like us to review your account or explain your redeemable balance in more detail, please contact us at [email protected]. The KingPrize Team 👑
Dustin B.
I've spent the entire day trying to verify. But nothing. Valid I.d. submitted along with selfie holding id. I'm registered and regularly redeem from multiple other sites without issue. Not sure any other way to prove who I am. Guessing that if my balance weren't redeemable I'd be having a much easier time. Prove me wrong and pay what you owe like the legitimate casinos do!!! Update: it has now been over 12 hours and still getting the run around. They have a picture of my id as well as a picture of me holding my id. When they do respond they assure me they are working on it. The plan is to wait me out hoping I get frustrated and spin it all back to them. Im not new to the online casino scene. The dishonesty and horrible customer service are a slap in the face. Exactly as I predicted. There was less than 30 mins between my last sweeps spin and the email saying I'd been verified. Thieves!! A legitimate business, would at least offer me half of my winnings back considering you've acknowledged fault on your end. No other casino has ever made me wait that long unless shady. Funny it worked out exactly like I said. And once proven you've gone silent. Enough said....you didn't make good. So you are not a legit casino bottom line. I've already contacted someone to look into this for me and work in getting you shut down!!!
Response from KingPrizeMay 16, 2026
Hey Dustin, We’re sorry to hear about your experience and understand how frustrating extended verification delays can feel, especially when you have already submitted the requested documents. We want to be clear that verification reviews are never delayed in hopes that a player continues playing their balance. KYC checks are conducted for security and compliance purposes, and in some cases additional review time may be required depending on the documents submitted or verification volume. That said, we understand why the timing of your approval caused concern, and we agree that clearer communication throughout the process would have made for a much better experience. We appreciate you taking the time to share this feedback, as it highlights areas where we can improve both response times and communication. If you would like us to review your case further, please contact us at [email protected]. The KingPrize Team 👑