KingdomshirtReviews of kingdomshirt.com

The printed design on the shirt I ordered looks fine. Unfortunately, that's where the positives end. What I received was a cheap polyester shirt that looks and feels like a cheap Halloween costume. Not a single tag anywhere—no manufacturer, size, fabric content, or care instructions. I've never even worn it, and I don't intend to. Interestingly, their website advertises a U.S. office in Boulder, Colorado, and a warehouse in Richardson, Texas. Yet my shirt was imported from China. Not exactly the impression their website gives. Now comes the real frustration: customer service. I've repeatedly requested a return and full refund, provided photographs, and clearly explained the problem. Instead of resolving it, I keep receiving polite, scripted apologies and promises to have their "Production Team" review the issue. I'm trying to return a lousy T-shirt, not launch a congressional investigation. Apparently, issuing a refund requires more investigation than manufacturing a shirt without a single label. At this point, I'm still getting the runaround with no return instructions, no refund, and no resolution. My recommendation? Save yourself the money and frustration. Shop elsewhere. I'll gladly update this review if Kingdomshirt actually resolves the problem. Until then, buyer beware!

Ordered a jersey. Told it would take 15 total days from order to delivery. It’s been 12 and they’d rather send multiple emails and make you respond about shipping times rather than complete the order. I’ve told them each time to proceed with the order. They have not and now just barely processed the order and are saying it’s going to now be 15 days or more. This place seems like a scam and is not trustworthy. Who knows of I’ll ever even get my order. They just keep making excuses and repeating orders take 10-15 days for production and delivery. I’d pay extra and shop elsewhere

Extremely disappointed. I ordered a pair of shoes that were delivered to the wrong address. After showing proof of delivery photos at the wrong address, I was asked to contact the building management of that location to see if they still had my package. They did not. I responded to the company to let them know that the package was not available and asked what the next steps were. Silence. No response. I made a new customer service inquiry citing my order number and the original case number. Still no response. I was hesitant to use this company and only did so based on the good reviews with Trust Pilot. They were initially very responsive when I inquired about the issue, so expected more follow through. Review update: I did receive a response and eventually a refund after I published this negative review. Although in the spirit of transparency, I feel obligated to mention that the customer service representative gave the condition that I first remove my review before they would process the refund. That is not good business and makes me wonder how many customers with negative reviews were pressured to remove them in order to receive a refund. I rely on honest reviews, so will not be changing my rating to boost their score. Truly a one star experience.

my granddaughter has not received her custom crocs

The hoodie was advertised as a zip up hoodie, but pullover hoodie was delivered.