Kindness OfficialReviews of kindnessofficial.com

BE WARNED: they offer a 1 issue free but it is really a recurring subscription at excessive prices - $3.95 shipping, $7.00 a month, can take anywhere from 8 to 22 days to deliver. If you want to cancel, there is a $10 fee plus prorating at time of cancellation. NOT A WAY TO DO BUSINESS. THEY SET YOU UP FOR AN UNWANTED RECURRING SUBSCRIPTION ON THE BASIS OF A FREE TRIAL. THE PRICING AND SHIPPING CHARGES ARE NOT CLEAR WHEN MAKING A SUBSCRIPTION SELECTION. YOU ONLY SEE THE FULL COST AT CHECK OUT. NOW THEY HAVE YOUR PERSONAL INFORMATION. THAT S/BE ILLEGAL.

The ring was wrongly done. The 2 WIRES that made the ring part were very thin and also twisted, therefore, uncomfortable to my finger. The stones looked cheap and in general the ring didn't look like in the picture. The shipment took some time for me to receive. Also I had to pay for the shipping of my return, which makes absolutely no sense, since I was returning it for the reasons that I just mentioned. The communication was so so and the refund took some time as well so the whole experience honestly for me was a 2 star, not even a 3 star experience.

ordered 5 weeks ago , to contact , it was alll in chineese ?? wont refund me , never got item ! DONT BUY FROM THEM !!!

They immediately replaced my garage door insulation when it failed. They prioritize quality, and I suggest them!

I have been a long time customer with KINDNESS and never had any issues with purchasing on the site. Consistent high quality and design that you can't find anywhere else. They perfectly suit my personal style and aesthetic. Recommend them to all my friends

DO NOT PURCHASE FROM HERE! I received 3 pieces of jewelry and they all broke. When I emailed them with photos and to get a refund, they offered to send me 3 MORE pieces. I explained that I’m positive they would break and I’d prefer just a full refund. They never responded to any emails for 3 months. I finally called my bank to get my refund. I’ve written a review on their website that they took down and then they blocked me on instagram.

On their site they state they ship from Europe and the US but the order ends up shipping from Mainland China. You will not receive anything in a couple of days. If it's a trustworthy company why would they lie about something so simple as that? And refuse to answer anyone's messages? The 5 star reviews here are also so fake, only to push down the criticism and obviously constructed from the same source, while the 1 stars say it's a scam. The jewelry ends up being just very overpriced alloy, sold as stainless steel and silver, that will tarnish and get ruined eventually. Another review also made me realize their -10% coupon is not real either. With my order it should've been 4,70€ but it was only 1,89€. In general really bummed with this experience and to get fooled like this. It's a dishonest company and you will not receive the quality you've paid for. Wish I would've checked Trustpilot first. Edit: Now Kindness Official has tried to flag and take down this review for containing "harmful or illegal content". This is only the truth. You have the responsibility to flag reviews correctly, and in this case it is unwarranted. You can't misuse the flagging tool to take down negative reviews only because you know it's true and you don't like it. To Trustpilot: I would seriously check the validity of their "positive" reviews. Coincidentally there's one the second me and others have complained, and they all contain an unnecessary amount of empty space it's weird and ridiculous. I doubt these are real people or customers.

I have at least six pieces of KINDNESS jewelry. When my latest shipment arrived, the ring I ordered was unfortunately too big. At KINDNESS request, I sent proof by photos in comparison to my other rings and the actual size. KINDNESS quickly confirmed that it was a mistake on their part and would ship a new ring as soon as I sent the other one back. It was a very easy process. I received my new ring and am very pleased with it as well as my other pieces. I highly recommend KINDNESS and their customer service.