KindlytoysReviews of kindlytoys.com

Cheap design and difficult to assemble

I ordered a personalized puzzle board for my grand daughter’s bday . I have not received updates on my order and they don’t respond to my emails. Payment has gone through so they’ve received my money yet I have nothing to show for my purchase. I think 2 months is plenty of time for them to respond. Extremely frustrated and will not purchase items from them again.

I also placed an order in October and heard nothing for months. Called and left a message in early January then got an email the next day my order was shipped. Still haven't received it. "Support" email gets you no response. Possibly the orders received were overwhelming but company should reach out to customers and at least give a status. Very dissappointing.

I placed an order on January 12th and I still haven’t received any updates on my order. When I try to track it, it says no order available. I’ve sent 2 emails over the past 3 weeks regarding this issue and I haven’t heard back from anyone. I’ve even tried calling them several time and still couldn’t get ahold of anyone to help me.

I ordered two personalized piggy banks as Christmas gifts. Shipping took forever but glad they arrived before Christmas. Similar to other review, I wasn’t expecting to put together the banks myself. It was a little difficult trying to line the puzzle pieces together to make sure that it didn’t come apart immediately. The material is quite flimsy, and the parts do not connect together firmly.

If I could give 0 stars I would. I ordered a busy board on Dec 2. On Dec 16 I finally reached out to the company as the product had not been delivered, and no tracking info was sent. I was advised that my package had been delivered to another country. On Dec 16 I requested refund, which was never received, and after fighting with this company I finally received a refund more then a month later. I would steer clear of this company.

I wish I could go 0 stars. They have the worst customer service. They messed up my order and have not fixed it. They are the worst company to deal with stay away.

Was disappointed in the piggy bank I ordered for my grandson. I feel it was made out of poor material. Definitely not worth the price.