Heather S.
The ornament was printed incorrectly
The ornament was printed incorrectly. The box showed the correct info, but was incorrect inside. I have emailed 6 times and no response.

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.
Kindlytoys (kindlytoys.com) has 392 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 98 reviews with 1 star · Clear filters
Heather S.
The ornament was printed incorrectly. The box showed the correct info, but was incorrect inside. I have emailed 6 times and no response.
Laura M.
3 if the 4 customizations on the Christmas ornament were incorrect. Very disappointing!
Kim R.
My order was never delivered! Order #: KDT202216231 I have tried emailing and calling and have received no response. I paid and have received no refund.
Avery P.
My item was “lost during shipping” even though it never updated to saying it shipped or provided any tracking. When I requested a replacement I was told they no longer make them, kind of glad cause it seems they’re ripping off the design of a business elsewhere. Pretty sure I was never getting my item and they just wanted to cover their ass and have a reason for the refund beyond that they had a product listed for sale that they couldn’t even supply.
DB
Item arrived broke
Christina S.
Pressboard that you have to assemble should be cheaper 😂
Victoria
I ordered the Mickey Mouse ear headband wall holder and when it was delivered, the frame was broken into pieces. We tried to fix it but it wouldn’t stay together so we could not use it. I contacted the support team multiple times and have yet to receive any contact back. Very disappointing.
Tara M.
I ordered a gift for my nephew and it was never shipped and no one had answered any of my emails.