KindlytoysReviews of kindlytoys.com

Will NEVER purchase anything from your company again!!! It has been over a month and STILL have not received my item!! Absolutely AWFUL!!!😡😡😡😡

Buyer beware! My 8 month son took apart the bead slider and could have serious injured himself with the beads or metal rod. His board is less than a month old and has been taken care of. These are cute but can be very unsafe!

I placed an order for 2 ornaments and 2 name signs for my new twin daughters. They arrived in a timely manner, and the ornaments were adorable and as ordered. However the name signs were both supposed to be 18" and were ordered in a solid lavender and a solid pink. One was correctly made while the other was 16" and the solid pink arrived a a sickening marbled pepto bismol pink. That's being kind. I have contacted their customer service and they will not stand behind the product. My daughter doesn't like either of them as she thinks they look cheap and poor quality. They will not return the $65 that I spent on each of them, nor will they return the $65 for the one that was incorrectly made. They have offered 30% as a gesture of good will. Do not order from this company. They don't stand behind their products, there isn't anyone to actually talk to, and the products are inferior.

I placed my order on December 5, 2024. It is now January 16, 2025 and my order still has not arrived!

I ordered a Christmas ornament from this company. It came in and all looked great until I realized they had our family name incorrect. We emailed them and they requested a picture but after we sent it, they quit responding to my requests!! It's not a lot of money but it is the fact that you should take care of your customers. Do not recommend this company.

This is a small Vietnamese startup, using the name 'kalotoys' for the domestic market and 'kindlytoys' for the international market. I signed up for kindlytoys' affiliate program. They accepted me as an affiliate, and I started promoting kindlytoys. However, I received no support or responses to my inquiries from kindlytoys, despite sending numerous emails requesting assistance over several months. They did not reply at all. This left a terrible impression—an extremely negative experience with kalotoys-kindlytoys, a Vietnamese startup. I do not recommend anyone consider partnering, working with, or purchasing from this startup! Avoid it!

Order was wrong

Purchased a Busy Board and a screw is missing from the velcro activity. Have sent a couple emails with no response. The board and it's attached objects are very thin and could easily break-off and become a choking hazard. Would not allow a child to play without adult supervision. The board is cute, but would not recommend.