KindlytoysReviews of kindlytoys.com

I ordered 2 items a piggy bank and a baby first ornament. Neither have arrived and says label was created Dec 10th and has not changed in the tracking I have emailed twice with no response I have called with no answer and texted and got no reply. Is this company even real?

Well... If they had the option for pictures to be uploaded, you'd see why spending the $$ here is a WASTE. The paint is peeling off the letters just from the CHEAP tape used to hold the letters in place. I ordered and paid for a name puzzle with animals and sounds. What i got was a wooden name plate in primary colors with paint chips missing, NO ANIMALS. NO SOUNDS. NOT AT ALL HAPPY.

I ordered an ornament for my grandson and what I received is not what I ordered. I left a message for someone to return my call to fix the problem and never received a call back. Very disappointed.

It has been a month and although customer service is good - my packages keep coming back undeliverable which makes zero sense. I’ve never had problems receiving deliveries. For this to take this long with multiple attempts to get my order is insanity.

Horrible customer service! Ordered a Christmas ornament and several days after placing the order, receive an email stating the order had been cancelled at my request which was absolutely not the case. When I contacted customer support they stated they cancelled the order due to the item being out of stock — no suggestion for a similar item, no apologies for lying in their email they sent me, no ownership of their miscommunication and although they stated they were refunding my money — no sign of the refund either. Do yourselves a favor and look for another vendor. Doesn’t look like much original stuff on their site anyway, do yourself a favor and look for another vendor before you consider using this one!

Customer service is incompetent and can’t read.

Never received item, have ordered twice…

We ordered a gift for a nephew and had it shipped. The shipping tracking disappeared after a few days later. The recipient didn't receive the gift. We tried to track the package but there was no longer a tracking or oder number on their site and the order was gone- yet we had already been charged. We complained to the credit card company, who put a hold on the charge to investigate... THEN KindlyToys managed to ship a broken, unrecognizable piece of junk to our nephew- who threw it out. Because an item (of any quality or junk) was actually shipped and received, we had to pay for it. I will NEVER shop with this organization again.