KindlytoysReviews of kindlytoys.com

Ridiculously poor quality. At least it showed up

Assembly required. Not all pieces fit together. Not worth the money paid for. It took about 2.5 weeks for delivery.

If zero stars was an option, that’s what I’d give. Ordered one month ago. Received the confirmation email and don’t worry, my card was charged right away, but no items have arrived. I never received a shipping confirmation and have emailed the company twice looking for an update. At the very least I would appreciate a refund so I can purchase something different for my grandchildren for Christmas. Unethical business to say the least.

I ordered a busy board and name puzzle on October 13th. I reached out a month later after still not having received the items to be told it was stuck in customs but being released shortly. Now that it is almost December, I reached out again only to be told that my items were lost transit and offered a refund. Absolutely absurd and I didn’t want a refund I just wanted this gift for my baby for Christmas and ordering it in October I thought I was ahead of schedule but now I need to find another personalized gift and hope it comes in time.

I placed an order on November 5th and the email confirmation said it will take 5-7 business days to complete and 3-5 business days for delivery. It’s been several weeks and I have not yet heard back from them. The item should have shipped out and it hasn’t. I am questioning this website due to the large number of negative reviews with people having the same issue I am. Very disappointed in how this company is run. All it takes is one person with a large fan base to have an experience and flood the internet and destroy a companies reputation. Just saying…

The piggy bank ripped the second I tried to snap it in!!! So disappointed

Awful quality!

Waiting on an order I made from the first week of October that said it would be her mid October and has never came nor can I get any sort of good response from customer service about why it’s taking so long and if it’s even coming. At this point I’m questioning if I will even ever get it, as this is my first time using this company! I paid for two different sensory wall toys and have yet to Receive either item. I have contacted customer service several times and have only got one response on the first and that was them saying it should be shipped anytime but it has not! Since then they won’t reply! Hope I am wrong and it shows up and that this whole ordeal is made right for all I’ve been through. These were gifts for our daughters 1st b day and we just feel like they should have not said that they would be here on time for it if that wasn’t the case. It’s been well over that now. Her b day was on the 12th of October!! Please make this right!