KimwigsReviews of kimwigs.com

Unfortunately, this scam Chinese company is hiding behind the reputation of a reputable UK company called Kims Wigs. Don't confuse Kim Wigs (the Chinese scammers) with Kims Wigs (the UK based company). Unfortunately my wife fell for the scam and ordered a wig. When it eventually arrived, it was completely ridiculous. It was like a badly made glove puppet. She got nowhere with her complaint, they just wasted her time. As I'd paid with my Amex card via my PayPal account that she used, I decided to get Amex on the case. They very quickly forced a chargeback on Kim Wigs and I got my money back. As soon as I opened the case, the Chinese scammers were asking my wife to close it and they only wanted £20 - they'd refund the balance (yeah, right). Obviously we ignored them. Now we're got our money back, they're asking us to post the wig back to them or pay them £30. We're ignoring that too. The moral of the story is always use a credit card to buy things online. I work in anti-financial crime so I'm aware of the benefits of doing this but not everyone is. If any of you out there have been scammed by them and you paid with a credit or charge card, get in touch with the issuing bank (the provider of your credit card). Ask them for a chargeback. You'll have to provide some information but it's not overly onerous. It would be great if this company was suddenly deluged with chargebacks.

Horrible company. Waited 4 months with constant "Oh it's almost ready to ship." When it arrived it was too small (ordered large). No refund, only an offer of 10% of the sales price. Shipping back is to China at customer's expense. Buyer beware! Scammers.

Kim Wigs, Shop wigs and Wig Sell are all the same Chinese company selling very poor quality wigs. Big problems trying to send them back. And trying to get your money back.

I ordered a platimum blonde rooted wig and received a very cheap ginger thing. I asked my bank to take my payment back and they did

I ordered two lace front wigs,size large. the wigs arrived six weeks later,child sized, no lace front. one was red hair which I definitlely did not order. the other one looked like it had been run through a washing machine. I attempted to send them back for a refund but my 'account' does not exist. This place is a ripoff. Do not shop here. I would give it ZERO STARS.

HORRIFIC. Total junk made of cheap plastic, shedding, NOTHING like on the pictures. This company is SCAM, and you cannot return!

If only i would have read the reviews before I purchased the 2 wigs, I would have saved myself the money and heartache....if I can give less than 1 star I would!! They were so promising before the purchased when I asked about the return policy and they dont keep to their word. I paid alot of money for the wigs to go back to them adn it is in customs for over 2 weeks already because the company doesnt is supposed to pay taxes for customs and they dont want to do that....i spoke to my mail carrier I sent it with to China and they said I covered the cost from my home to their business in China and the Custom taxes is their responsibility....their response is, if I will pay for customs, then they will get the wigs back...stay away....you will lose your money....They are not trustworthy with their words nor their business

I have been in prolonged e-mail communication with this company about returning the wig. As with other reviewers comments, they require me to return the item to China at my expense. So, for the record, here are the contact details they have sent me (for what I believe they are worth). Xie Xiandong Beishashi Room 0811 8th Floor Changhe Building Changjiang West Road Shushan District Hefei Anhui China 230088 Tel: +86 65670770 The UK registered address of the company is also used by the German 'company' irenekleider.de (a wedding dress company). Reviews on the German site verbraucherschutz.com indicate the company is not to be trusted. Please, please do your research and stay away from this company. If you do get 'stung', please advise the relevant authorities and maybe someone will remove these rogue traders from the web. I live in hope !!