T M.
Beautiful but flawed
The shipping was fast but the product arrived with some issues. It is beautiful but painful to wear due to its uneven construction. Both anklets were so big they fell well below my ankle to the point where it rubbed the back of my heels. There is no way to adjust them. The company was very kind and understanding. They worked with me quickly and processed my refund request. I’ll buy from them again based on their amazing customer service which is rare these days.
Response from Kiian JewelrySep 28, 2026
Hi T Marie, Thank you for your kind words about the design and fast shipping. We’re sorry the anklets weren’t comfortable to wear. We take care in the craftsmanship of our pieces, and your feedback about the fit and construction matters to us. Thank you for taking the time to share your experience. Warmly, Kiian Jewelry




