KidrobotReviews of kidrobot.com

I made back in Dec wasn't mailed out, and when I contacted them, I just kept getting excuse after excuse, from the pre-order item was pushed back, to there's a backup at the warehouse. I told the company I wanted a refund, and they told me there are no refunds, I just have to wait for my order, which would be released in the 3rd quarter of this year. I got ahold of PayPal, and disputed the purchase, and PayPal got ahold of this garbage company. It's amazing how as soon as PayPal got involved, my order was sent out overnight, and I received it today, pre-order item and all. Don't waste your time with this company, go somewhere else and be satisfied

Just don't. They take the money and don't ship the product. They don't answer emails when they do it is a canned response with no time line for shipping. I tried to cancel my order and they told me they couldn't

I sent two other reviews on here that are not posted about two orders I have with Kidrobot. They still have not sent pre orders even though they have been in stock, and one is in stock now. I suggest people do not buy from them until they start sending out items. I'm tired of excuse with warehouse changes, and items are not in stock yet can't send order. They should not be taking in more orders if people have not got the items they ordered all ready. It is not right for people to steal from companies, and companies should not be doing it either. Some people may have used stimulus money to get something nice for a loved one. Some of us are struggling in this so called pandemic, and it is not right to bank off of that.

This is my experience and opinion about kidrobot.com; They will steal your money and NEVER send your items. Waiting for 2 months now. I have purchased from this company for years and never had a problem, however in the past few months I have realized that I’m not alone and have seen others complain about similar shady practices. They take money, don’t ship, and REFUSE to refund or give any estimate of when they will. Then they have the audacity to report honest reviews to have them taken down. Sounds like their company is going under and they are trying to steal whatever money they can before they shut down and go bankrupt.

My previous review was deleted and I do not know why. This company WILL STEAL FROM YOU. I spent a lot of money on an order. It has now been over 40 days and the company will not cancel, they will not refund and they will not help. This used to be a trustworthy company, but now they don't ship ANY orders. I asked for them to provide a timeline of when the items would ship and they literally said, "I don't know" Don't buy from them. They will steal your money and lie to you.

Still waiting for a toy to ship from a 27 December 2020 order.

Ordered January 15th, it is now April 5th and still haven’t received my order. I was told one item was backordered and would ship the first quarter of the year. Since that has passed they have now told me they’ll ship the second quarter of the year. Not confident that they will ever ship or have any idea when to expect to ship backordered items. Paid ridiculous prices for their toys, and may never get them. They are an all sales final company, no refunds. They take your money and never ship.

DO NOT ORDER INTERNATIONALLY... Their delivery time frames are astronomical. They send your order to another company so they don't have to deal with you and you'll be lucky if you see your order before two months is up. Still haven't received my order which I placed on the 1st November. (Currently 11th December). Have ordered from many other places in America after the 1st and have received all of them. So no excuse. Will not be spending any more of my money there.