KickstaWith over 8 years in service, Kicksta is the global leader in growing genuine Instagram audiences without spam, bots, or fake accounts.
Kicksta (kicksta.co) has 623 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Susan T.
My IG got disabled after having used Kicksta for a few months. Wouldn’t recommend
Response from KickstaOct 21, 2024
Hey Susan! Thank you for sharing your experience with Kicksta! Could you please provide the requested information so we can take a closer look at your account? Kicksta's service doesn’t lead to bans, so we’d appreciate any additional details to help us investigate this matter further. Best regards, Kicksta Team
Nico
Their 7- day free trial is not free as it is charged immediately. I wrote to them to ask why, and they informed me that it’s not possible to benefit from the trial on annual plans, even though the website clearly shows otherwise. Their responses are extremely long, despite promising tailored customer service. Additionally, they require you to connect your Instagram account for proper functionality. They ll use fake screenshot to show you're wrong. Maybe they'll use the excuse that my address is not in their database like they said to other comments. Avoid at all costs. I paid with PayPal to protect this paiement and i’m waiting for their resolution.
Response from KickstaOct 21, 2024
Hey Nico! Thank you for sharing your feedback with us! Unfortunately, our yearly plans don’t come with free trials. These plans are usually purchased by users who have already tested our service through monthly plans or are in fact satisfied with the results after the trial period. Offering a free trial on yearly plans would not be feasible due to the long-term nature of the commitment and the discounted rate already provided. To make Kicksta work and help you grow your followers using the follow-unfollow method, we do need access to your account so our system can perform those actions on your behalf. If you need any assistance with setting up your account, don’t hesitate to reach out to our customer support team, and we’ll be happy to get things going! Best regards, Kicksta Team
Danilo F.
years ago they used another domain, every now and then they change but it's still them... the followers they bring you are fake, profiles with a few dozen photos, all randomly uploaded on the same day, with 5-10 followers and who follow thousands of people. . after I complained to support, they made the followers worse having understood that I would not pay for the subscription, and I even received empty profiles, without photos..
OpulMart
free plan is a scam. it took all time for setup and when the free plan ended, there was no way to test it. When i asked to reset the free plan or extend some days as there was no way to test it, they denied. This shows the platform is scam.
Response from KickstaAug 16, 2024
Dear OpulMart, Thank you for taking the time to share your feedback with us. We strive to provide our customers with a comprehensive experience during their trial period, and it is our standard practice to ensure that you can fully test our services before committing to a paid subscription. We apologize if this was not your experience. To better assist you, please respond to our information request so that we can investigate this matter further. We would like to extend your trial period to allow you the opportunity to properly evaluate our services. Unfortunately, we were unable to locate any data under the name "OpulMart" in our database, which is why we need your assistance in resolving this issue. Best, Kicksta Team
Emin E.
After a long period of using Kicksta, I have finally decided not to continue with the platform. Unfortunately, it just doesn't work as promised. I experienced zero activity and noticed an influx of fake followers. Worse still, Instagram alerted me that bots were being used on my profile, which completely undermined the integrity of my account. Kicksta has effectively destroyed my profile. I cannot recommend this service to anyone looking for genuine growth on Instagram.
Response from KickstaJul 4, 2024
Dear Emin, Thank you for sharing your feedback about Kicksta. We regret to hear about your experience. According to our records, you gained over 1200 followers in the past two months, which is quite an achievement! Upon further review, we noticed that multiple targets with over 1M followers were used. These accounts often have a significant percentage of bot followers, which may have impacted the quality of followers you received. Our customer support representative has reached out to you with more details, so please check your inbox and consider adjusting your targets accordingly. Additionally, increased account activity can sometimes prompt Instagram to flag potential bot activity. This appears to be the case with your account. We appreciate your understanding and are here to help you optimize your experience with Kicksta. Best, Kicksta Team
iain S.
Scammers!! There was no activity on my account in 3 months, payment of £200+ taken no results, no activity, avoid 2021. Three years later 2024 Kicksta attempted to debit my account another £150 fraudsters
Response from KickstaJun 19, 2024
Dear Iain, Thank you for taking the time to share your feedback about Kicksta! Please rest assured, we are committed to resolving these issues promptly. Could you please contact our support directly at [email protected], or let us know the best way to reach you? A dedicated team member will personally handle your case and ensure this does not occur again. Best, Kicksta Team
Artist
So I wanted to give kicksta a chance and started the trial. During the trial period ive filled in a form on their page that I want cancel my subscription. After that I got a message which states: "Thank you for your feedback" (unfortunatly I cannot attach the screenshot here). But several day later they've charged me 128$ for an entire month. The customer support told me that my cancellation form was invalid because I hat to talk to an employee by the chat after filling in the form. They didn´t want to accept my cancellation or give me my money back due to their "no refund" policy. This leaves my speachless...
Response from KickstaJun 19, 2024
Dear Customer, Thank you for taking the time to share your feedback with us! We sincerely apologize for any confusion or inconvenience you might have experienced regarding the cancellation process. The policy is designed to gather insights from users to aid in the continual improvement of our services. The purpose behind our cancellation process is to be immediately informed of any issues, allowing us to swiftly take action and rectify them. Unfortunately, we could not locate any correspondence regarding your cancellation request, resulting in your subscription being activated once the trial period ended. If you need any further assistance, our support team is always here to help. Best, Kicksta Team
Sentinello
Hi. Their sales people at their live chat lie, they tell you that everything is fine with Instagram, but IG repels them and forces you to change your password, which makes it impossible for Kicksta to interact and provide the service. I cancelled the trial only 1 day after activating it, and despite that, Kicksta has sent me an invoice (n. 39801) as if my subscription was still active. I'm glad I deactivated them from PayPal beforehand. This is a fraud and a consumer scam.
Response from KickstaJun 18, 2024
Hey Joan Martinez, Thank you for sharing your feedback. We’re sorry to hear that the service did not meet your expectations and apologize for any inconvenience you experienced. As our Customer Support agent explained, Instagram often sends compromised notifications to users with multiple login points across different geographical locations, which may necessitate a password change. Regarding Kicksta's cancellation process, it is designed to collect service feedback before proceeding with cancellations. We require customers to contact support before canceling their free trial or active subscription. After checking our records, we couldn't find any email exchange containing a cancellation request from your end. However, rest assured that your subscription has been completely terminated, and no transactions have been made in the process. We also encourage respectful communication towards any member of the Kicksta Team and appreciate your understanding that our Customer Support is just trying to help. Kindly, The Kicksta Team
