Kevin Paul L.
Iffy so far no response from costumer service
Update: I was told by the marketing team to reach out to costumer service (see their reply below.) And I haven't received any reply. It is common for marketing teams to promise what the company can't deliver on (like my recruiter when I joined the marines) and I suspect this is the same. So as of now I can say. When they say a representative is going to help you build a personalized plan, that's a lie. Also because of the vague language I'm not sure if they're doing anything at all. I tried the free trial of another service and my followers grew quite quickly. But I wanted to do research before making the plunge so I heard that Forbes recommended these guys. It has only been a week, but my follower count has stayed about the same since using Kicksta. When I reach out to staff they just respond in vague statements, which is strange because the marketing made it seem like an individual would be guiding you through this. I'll ride out the month that I paid for (it's expensive) but I have low expectations
Response from KickstaJun 13, 2019
Hi Kevin, we're sorry to hear you haven't been happy with the results yet! Since you signed up only 5 days ago we do recommend giving the service a little bit of time. The idea is to grow your followers organically so you won't gain a mass amount of followers overnight. Our records don't show that you have tried to contact us, but our customer support team would be more than happy to help you out with any questions you have so you can get the most of the service. Their email is [email protected] Thank you 😊 Update: Hi Kevin! It looks like our customer success team has gotten in contact with you, and gave you some great insight on your account. You can always reach out to them for any another questions and concerns that you have. Thanks!