KickstaReviews of kicksta.co

On sign up I was charged double and my account wasn’t working. The double charge was rectified quickly, however not the activation of my account. It took 12 days to get it working but once it was working I was pleased with the results. However, after another 15 days, despite my account being cancelled for future months (that they cancelled mid month) - I was again invoiced for the service that wasn’t working. I contacted them again to have it rectified but the customer support is rubbish. It gets hand balled to different departments and you go around in circles wasting so much time. The only reason I give 2 stars and not 1 is that whilst it was working it was good.

The automation service doesn't work. They did offer me one month free when I complained about the system not working (an additional star for that) but eventually I had to cancel anyway as nothing happened for almost two weeks.

When I first started with this service it actually worked very well. I saw steady organic growth based on their methodology. My new followers were engaged and I assumed that I had bottled lightening. Then, two things happened within a few months of each other: IG adjusted their algorithm and Kicksta upgraded their software. And that’s when the wheels started to fall off. My engagement was still very high and I was posting on a regular basis, and even paying to promote posts here and there, but the growth was not there. Less than half of what I experienced when I first started, and then eventually half of that! And the growth I did have was easily and clearly tracked to my efforts of promoting posts. So, twice I reached out to customer service. Twice I was lectured about how Kicksta was better than other services and how I didn’t understand the process, and then twice in those same responses I was told that they just did a “proxy reset” of my account (whatever that means) and thanked me for my patience and understanding. Wait! If the problem was me not understanding how their service works and not being patient enough then why the need for the “proxy reset” and why the need to thank me for my understanding? I believe they aren’t able to adapt to the new algorithm anymore and the software has glitches that stops all liking. Neither of which they want to admit. So, I’d suggest you save the $40-50 bucks a month and instead pay for IG promotions so you at least get something for your money.

Stay far away from these guys. We cancelled our subscription this summer and they have continued to charge us 3 months after cancelling. They have refunded us, but only after emailing them 3 months in a row to get the payments reversed each time. We are in Canada. Our bank keeps hitting us with currency exchange fees which we can’t get back and Kicksta won’t take responsibility for those fees. We’re out about $10 due to their continued debits. If we get charged a 4th month in a row we will be getting visa involved. Nobody at Kicksta will or can explain why it keeps happening.

Hoping it starts to work. Been waiting 3.5 weeks now. I post almost every day. I am not expecting followers, just for kicksta to start working and liking targeted audience. I have set up targeted audience...no activity. I haves emeailwd kicksta so many times get the same auto reply. “Cold down” basically... they have re set it a few times, nothing happening. I emailed over the weekend, no reply. Honestly I have looked around, all growth software companies having same issue. It seems like since Instagram have changed algorithm rules, these companies can’t operate any more. I like kicksta dashboard, I love there idea of organic visibility growth, just unfortunate it hasn’t started to work. Will wait one more week and see what happens, will cancel if it doesn’t work, I won’t keep paying for no activity. I wish someone at kicksta would be transparent at what is actually happening. Over 4 weeks kicksta has only liked about 50 pics. Should be between 1000-2000 / day. They also asked me to stop liking posts, which I have done. So basically I have lost a month of growing I could have been doing on my own. Please kicksta get back to me, I hope you can get thing working, would love to leave more positive feedback! Matt

Unfortunately this did not work for me, I felt it was a waste of money and I am trying to contact customer services but for some reason my message will not go through. Yes initially to sign you up they have someone to liaise with you but after 3 emails of contact she didn’t respond to my message, and before this there was no activity despite her saying she would try a more aggressive approach to get followers. In fact I have less than I normally do and less likes and comments.

I chose the maximum plan and ONLY gained 20 followers which idk even came from the program itself. My IG analytics say I only get 15 visitors to my account each day while on the program. The 14 day money back guarantee is wayyy too short cuz it takes 3 days for the account to activate. When I talk to customer support their like bE pAtieNt! it’s oRgAniC growth. If I am paying $100 I want some sort of guarantee or at least a longer money back guarantee. Why do they expect me to trust them when they done nothing for me to believe that this program works.Seems like a scam

Hey Kicksta! I had a great first 2 - 3 months with your service. When my account switched to a different person managing my interactions it became wildly inconsistent. I'll get a significant amount of following on one day of the week and then the rest of the week I will get maybe 5 or even lose a few. It has become very frustrating seeing such inconsistent results when I am making consistent payments. Every month since the first few have been increasingly more disappointing and I feel I am near canceling my service.