Rashad R.
I had high hopes for this service
I had high hopes for this service. I signed up for their premium package at $99 a month and have not seen the growth they mentioned. I am willing to remain with the company if they would return my email or perhaps my respond to my complaint. Maybe there's something mor I can do to assist. If there's no response today, I will cancel and seek refund through my bank. I'm a reasonable person, but this is not good customer service. I have more, but will reserve it and wait to see if the company is responsible enough to respond.
Response from KickstaJan 11, 2021
Rashad, I'm sorry that you have had troubles with your account! We looked into your account and it appears we were having trouble getting access to your Instagram because of a password block. We made sure to cancel your account and refund you 2 payments of $99, but if you would like to start up again please email [email protected] and they will help you with the password block.



