KickgameReviews of kickgame.com

If I could put zero stars I would! Do not touch kick game . They have taken £375 out of my account for trainers ordered end of December. I tried to contact as had only had a confirmation email. No Reply at all. Then I had a text to say delivering. Received package inside there was no trainers just a note. It told me that if I couldn't provide a government photo Id. Utility bill for proof of address & a headshot of the cardholder within 2 days they would blacklist me from utting an order in , in the future!!!! I'm fuming. I had to verify the transaction with my bank when paying, they took my money & have sent NO trainers just a note. Disgusting way to treat customers. No way will I be sending anything. I shall be demanding a refund & making sure everyone I know never gives this company the time of day.

Take your money but don’t send the items. I am still waiting for trainers I purchased for my daughter on the 28th December and still waiting, no updates nothing. They ignore every email you send as I have chased multiple times and nothing. Stay clear and don’t waste your money, go to laced if you want Jordan’s. Every online review is exactly the same.

and if i dont hear anything it will be posted all over tiktok i have over 270k followers and a lot of people need to be informed about this scam and stop ordering from here immeditaly i have also reporting this company to the police for scamming.

Kickgame don't offer refunds, only a gift card to make sure you spend with them... so I was spending the credit I had to spend on a pair of trainers. Placed this order on the 25th October, it is now 29th December and I never received the item. After many emails of complaints I still haven't heard anything from them. I came on here to find that many customers have had the same experience. Will never use them again, they are diabolical and don't care about their customers.

ordered a pair of Military black jordan 4s as a Christmas gift for someone shoes took nearly 2 weeks to come, came just before Christmas. Box was ripped and falling apart opened it to check trainers they had no paper in nothing laces were open like somebody had worn them before, trainers had marks all over them and the front of the trainers were discoloured at the front, had them checked by a professional who deals with trainers and he’s said they were fake and not real Jordan’s and all the paint is coming off the trainers after cleaning them with proper trainer cleaner. KICK GAME ARE SELLING FAKE TRAINERS AND OVER PRICING PEOPLE!

Kick Game send message cancelling order just 2 days before Christmas (22nd of December), with confirmed order done 15th of December. It was unprofessional and made us to be in very not comfortable situation for Christmas. 10% discount as apologize is not making any change to this situation. I wouldn’t recommend to any of the person your shop.

So bad , customer service was non existent , refused to replace goods unless I paid for return costs , never answered emails , phone calls nothing , avoid.

I ordered 2 pairs of Nike sneakers. Got billed for both. One came !been e mailing no answer it was a xmas gift .very disappointed!!! Waiting for an answer.