Flora C.
DO NOT PLAN ANYTHING AT THIS PLACE!
I am writing this review to express my outrage with the experience which we had last Wednesday, July 1st, 2026, at Kick Axe Brooklyn @ Kick Axe Brooklyn 622 Degraw St, Brooklyn, NY 11217 We had a staff appreciation event for our rehab and nursing center at that place. NYC had a heat wave that week and the temperature was 97 degree on that Wednesday. As soon as we came to that place, we realized that their AC was NOT working!!!!! One of their employees pretended to fix the AC unsuccessfully yet assure us that floor fans will keep us comfortable. Few people who came earlier from our team called their work friends immediately and advised them NOT to come at ALL because AC was not working. It was horrible there and totally killed our event. People managed to stay for approximately 1.5 hrs out of respect to the organizer. Now, my question is: WAS IT DIFICULT to contact the organizers and informed them that AC was NOT working and ask if they would like to reschedule?????? Isn’t this the honest and professional way to conduct the business??? Moreover, few people tried to contact the venue via email and phone, but no one ever received a call back or respond to the email at least to express their apology for not handle this the write way, never mind the partial reimbursement. I am writing this review to advise future potential customers NOT to plan any gathering/ event at Kick Axe Brooklyn. Be aware that you NEVER be informed of any unexpected conditions which may spoil your event. Next time it may be the restrooms or refrigerators with cold drinks, or leaking roof!




