KiaviReviews of kiavi.com

Great interaction! Super-simple doc submittal procedures and lightning fast processing. I am impressed, and now a customer for life!

The communication and the trust I received throughout the process made me feel at home.

Didn't take long from contract to actual close. I was given a target date to close and it did ,less than 3 weeks .

Experience was great and seamless process and closed on time Thanks

Kiavi has been a great partner! Good rates, great service and always closes on time.

The documentation is long and cumbersome. It's convoluted with multiple items included in the mortgage making it have to be recorded multiple times. As of the upfront fees aren't bad enough, I'm spending a mountain of money to record 50 page mortgages 3x each. Now with this latest close, something on the sellers side of hud changed (no effect on buyers side) and the loan was recalled and I get to pay for another closing. Someone needs to get their attorneys under control before it costs them business.

The closing process with Kiavi was frustratingly slow. What should have been a 45-day closing ended up taking longer, requiring an extension. While the delays were blamed on their 3rd party partner (Stewart Title), I believe better communication throughout the closing process could have prevented this situation. I found myself having to follow up daily with both Kiavi and the title company to ensure progress was being made and to avoid further delays. This added unnecessary stress to an already time-sensitive process. Additionally, the documentation requirements seemed excessive for a hard money lender. Although I was able to provide all the required documents without issue, this extra layer of review and complexity likely contributed to the delays. Kiavi needs to streamline their closing process—time is critical in real estate deals, and these inefficiencies could easily jeopardize opportunities. I hope they address these shortcomings for future customers.

Everything was smooth sailing until we got to the end. We were sent a rate to confirm that was different than the rate we locked. Our loan office was “out of office” and it took us 2+ weeks to fix the issue. Seemed like a bait and switch with little or no communication.