With more than $18B in funded loans and 50,000+ projects nationwide, Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). Kiavi harnesses the power of data & technology to offer REIs a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, Kiavi is committed to helping its customers revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Traditional lenders rely on human decision-makers and paper-based processes. At Kiavi, our modern tech platform removes many traditional barriers, automates time-consuming manual steps and provides quick decisioning and true transparency throughout the entire process. With a wide range of bridge and rental funding options to choose from, Kiavi’s team of experts can create a personalized solution for our customer's investment strategy. Homeownership has always been an important part of American life. But now, just as Millennials are hitting the peak age for buying their first homes, fewer new homes are being built. In fact, today there are 33%1 fewer new homes constructed than just 15 years ago. Over 65 percent of the U.S. housing stock is more than 30 years old and in need of upgrading and renovating. And as the demand for move-in-ready homes continues to grow, residential real estate investors are needed more than ever. Kiavi is committed and proud to support today’s real estate investors in their efforts to revitalize these aged homes and provide move-in-ready homes and rental housing. NMLS ID #1125207.
Kiavi (kiavi.com) has 769 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
kiavi.com
Website
kiavi.com
Category
Investments & Wealth
Location
Pittsburgh, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 13% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Smooth transaction and definitely a pleasure to work with!
Response from KiaviSep 11, 2026
We’re thrilled to hear how much you enjoy working with Kiavi! Thank you for taking the time to share your thoughts, it means so much to us. Your experience is invaluable in helping us improve and grow.
AD
AD
My draw experience is spot on
My draw experience is spot on. The draw team, especially Nicolas Canino, is very helpful and responsive. Questions are answered and due diligence is provided.
Response from KiaviSep 11, 2026
We’re thrilled to hear how much you enjoy working with Kiavi! Thank you for taking the time to share your thoughts, it means so much to us. Your experience is invaluable in helping us improve and grow.
SK
Susan K.
My first dealing was with Payton
My first dealing was with Payton. Payton was phenomenal. He was always ready to help and was able to secure a loan for my flip. After Payton came Clay. Clay also was always ready to help me. I have nothing but good things to say about Kiavi and Payton and Clay.
Response from KiaviSep 11, 2026
Hi Susan, thank you for your kind words about Kiavi! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
GF
Gabriel F.
Excellent service
Excellent service. Valeria Merlos DIF a great Job helping through out the refinance process.
Response from KiaviSep 11, 2026
Thank you for your kind words about Kiavi, and our Team! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service.
WI
William
Jackie and the entire team has made…
Jackie and the entire team has made this process a breeze so far. Typically I've been just a cash buyer in the past but they offer a great alternative
Response from KiaviSep 11, 2026
Thank you for your kind words about Kiavi, and our Team! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service.
EC
Eric C.
We use Kiavi exclusively to fund our…
We use Kiavi exclusively to fund our real estate projects. Nic on the draws team makes sure our funds are delivered on time keeping our projects moving forward.
Over the whole team at Kiavi are wonderful to work with.
Response from KiaviAug 28, 2026
Thank you for your kind words about Kiavi! We’re thrilled to hear about your positive experience. Feedback like yours inspires us to do even better every day. We’re so glad to have earned your trust and support.
EB
eddy B.
World class company. A1 service
The Company worked with me through out the whole process and help me in every situation. Nic Canino from the draw department is very knowledgeable, helpful, communicates well, and responds very quickly to my email. Bery, very helpful.
Response from KiaviAug 28, 2026
Thank you so much for taking the time to share your experience with Kiavi. We truly appreciate your thoughtful feedback and are thrilled to hear how much you enjoy working with us.
CU
customer
I'm simply going to ad the end of the email string…
I'm simply going to add the final email of the string and it pretty much explains their lack of common sense, customer service, or anything resembling a desire to help their clients. They chose not to take their fee out of the funds they had that were due to me even though the amounts were almost identical. They required me to submit the fee in full, for them to send me nearly the exact amount. Their excuse? the amount will change depending on when its paid. Apparently this finance company was stumped by making that determination of the interest due on the day I authorized the funds to go to that fee. Not a great thing to hear from a company who's whole existence is about calculating interest.
""So you and Kiavi are happy to see this thing fall apart over a $2400 extension fee while you hold $2500 of the hold back funds, which are technically mine already, because of your own technicality and your inability to think rationally. Ok then. Trust Pilot, CFPB, and NMLS will be copied on this email string. Maybe you are technically within your rights, but it's both terrible customer service and wasteful spending, not to mention stupid and I would venture to say cruel. So what happens when you don't get your extension fees by the 20th? I would tell you how I thought the draw would be here by now and enable me to pay the extension fee, but you don't care. I must tell you this treatment borders on abusive and makes me wonder if it's not being done for some other purpose? That is a decision I will leave to the regulatory bodies and the general public. So, I will withdraw my request for an extension and pay the default interest until the property is sold. I will be sending it via US mail daily, Sorry, that's my policy. Thankfully, as you have already mentioned, it means we will not be working together in the future. But, why should I give you a cent more than I have to legally, when you are clearly incapable of rational thought or any level of customer service. It doesn't matter how nicely you tell me to consume human excrement, it all means the same thing. Oh, I also expect my draw to be sent to me immediately as I will be paying interest on it everyday. You really should consider being more like a human being and less like a machine.
Your with all due respect, which is no longer much,
Response from KiaviAug 21, 2026
We're sorry to hear your experience with us didn't meet your expectations. Clear, proactive communication is a pillar of our service, and it's clear we fell short in this instance. At Kiavi, we're committed to empowering investors with the best tools and capital possible, and we take feedback like yours as an opportunity for growth. Your comments have been shared with our leadership team, and we are reviewing our processes to improve our responsiveness and deliver the high-quality service our clients deserve.