KeraniqueReviews of keranique.com

I recently fell for a Keranique subscription program. The initial offer came with lots of free stuff and I could cancel anytime within 120 days. Haven’t received the stuff yet BUT they charged my credit card twice, 2 different amounts. I have called and emailed them and they keep insisting I have not been charged twice. I sent them a screenshot of the 2 charges and they still insist their customer service has taken care of it. 3 days later the 2 charges are still there. Of course I immediately cancelled the subscription program. I’m a fighter and I’m going to have to go all Karen on them but IMO this company is a scam

I don't recall ordering Keranique but I received a shipment in September so I must have done so inadvertently. I paid for the product and cancelled any future shipments/orders at that time. But, I continue to be billed. My credit was billed in I do not recalled ever ordering Keranique but I must have done so since I received a shipment in August. I paid for that shipment and immediately sent an email cancelling any and all future shipments. I have not receive any additional shipments but my credit card has been billed every month despite my cancelling.

Bought product through their free trial. I cancelled the subscription and sent back the product they continued to charge my credit card and I am now fighting to get the charges reversed. They LIE about free trial and charge you anyway.

I purchased two bottles of Keranique as I am losing my hair. So disappointed. Waste of money. I am now losing more hair than I had been losing. I would NEVER purchase from Keranique again.

If I could give zero stars I would. Terrible product. I tried using it and it made my hair so dry and frizzy that I called to stop product deliveries. I told them it wasn't working and they attempted to sell me more product. They continued to hold me with letters and bills. I called to rectify and pay balance. They kept adding more on. Then wouldn't allow me to return product. I didn't have patches, but hair just randomly falling out at roots. I was very angry with them when I called again and said do not send me more product in anyway, and again she tried to sell me more. What a scam company.

I wish I could give it zero stars! It's been over a month and no product has arrived. I've tried emailing customer service multiple times and NOTHING. DON'T BUY!

Do NOT BUY! I didn’t do my research well enough and in the end, it cost me LOSING not only my hair but my paycheck! Scam!!!

Honestly, I’d give it a negative if I could. I have been using this for a year, exactly as recommended and this product did absolutely NOTHING for my hair and was grossly overpriced!!!! I am sorry I ever let myself be gullible enough to waste my money!!!