Deborah C.
ordered 12/17/23- just received 1//
ordered 12/17/23- just received 1/30/24 - need to return - poor quality- phone line on Amex receipt does not work - SCAM
We are an online shop offering real bras for real women. We know how personal and intimate your bra is. Finding that proper fit, support and comfort for you is our mission. No sale is final if you ever need to exchange or return our products.
Kendally (kendally.com) has 352 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Deborah C.
ordered 12/17/23- just received 1/30/24 - need to return - poor quality- phone line on Amex receipt does not work - SCAM
marianne
The bras that I ordered were totally mis sized. The quality is poor and
LUCY
Worst experience ever with on line ordering big scanner do not order!
Yamry F.
Kendally is a terrible scam company! The bras my daughter ordered took forever (5 weeks) to arrive, and were then too small - sizes are not accurate. So, she wrote to the company as directed, to ask for either an exchange or a refund after sending the others back. The "manager" only offered her a 15% refund "or credit" to their company!!!! Who does that! Also, the reviews you see on the Kendally Bra website are bogus. The back does not have any support and is light-weight fabric, the cross-over is also light-weight and would not be able to hold up anything up - instead it rolls under and the entire bra is made of light-weight fabric that would not be able to offer any support. After replying to their email saying that their "not-so-generous offer" was completely unacceptable, this is the email that I received back: "We regret that the former offer did not make you feel better. We do understand how frustrated you are now and we are sorry that we couldn't satisfy you. Regarding your issue, we have worked again with our manager and she decided to give you the best offer for your case: Option 1: We will refund 30% product value Option 2: We will resend your order without any cost to you. Option 3: In case you decide to send us back the product and get a full refund, please send it back to our return warehouse. Once we receive the return parcel, we will send you the refund. Here is the warehouse address 8th floor, Central Point Tower, Trung Kinh ward, Cau Giay district, Ha Noi City, Viet Nam Zip Code: 100000 Phone number: 0366320078 Note: The shipping fee to our warehouse will be your responsibility and returning the product to another address is not eligible for a refund. We hope to have your understanding and acceptance of this solution." Beware of this company - Amazon got sucked in too - It's probably a sweat house making this product and I hope someone closes them down soon!!!
Cindy J.
This product that is so poorly made. The sizing is awful. Nothing like what they claim. This is junk for the trash can. If I could make it a zero rating I would.
Kathy H.
I ordered a bra on January 5 you took it out of my checking account on the January 5 I never received a confirmation or an order number I’ve still haven’t received my bra can you please check into it for me my name is Kathy Horner my email is Kathy Horner
Christine
Charged twice. Bras are very poorly made and don't fit properly. The company does not work with you. Very disappointed.
Lisa H.
Keeping in mind the price point of this product (given the typical price of an average bra in the $40-60+ range) I found it does lift, it is fairly comfortable, the fabric is soft, the only real criticism might be with the pads (smaller than the bra cup) but unnoticeable under a top.