We are an online shop offering real bras for real women. We know how personal and intimate your bra is. Finding that proper fit, support and comfort for you is our mission. No sale is final if you ever need to exchange or return our products.
Kendally (kendally.com) has 352 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Josephine A.
Order lost and quantity of the bras was beyond bad. No fit for large breasted women. When I requested a refund I got the runaround and then was told the bras had to be shipped back to London, England. The business I ordered from is located in Delaware. This lesson in bad business cost me $67. They offered me a 20% off credit on future purchases or a 10% refund.
Sandra B.
The product did arrive, 8 weeks later. The bra is not the size I ordered. There is no labeling on it at all. Shabby workmen ship. My granddaughter who is 7 yrs old, could of made a better one. It looks like someone threw this together in a basement or someone's back room. I want a full refund. Plus there was no return address on the mailing bag or any receipt inside. Very poor . Sandra Zero stars! I want my refund!!!! They haven't put any of these reviews on their website.
Meg
Save your money. Bra offers no support whatsoever. It's like wearing a t-shirt. The design is NOTHING like what's shown on the website. In addition, it takes several weeks for the order to arrive. Now I've gotten an email from Trustpilot saying my review might be taken down unless I provide additional information about my purchase. WHY?? I provided Kendally with the date (10/14/2023) AND order number (#KEND-293227) of my purchase. This purchase was REAL and the product is AWFUL!! Don't you dare remove my review!!!
Pat B.
The bras are flimsy and offer no support! In addition, they're apparently made and ship from CHINA! It took over 2 months to get the order and they are NOT 100% satisfaction guaranteed as their commercial touts! I pissed away $50 as they will not refund my money. Do not waste your money on their garbage. Will also advise Paypal that they should stop doing business with them.
Pied L.
This is a really poorly made design. The bra I received doesn't come close to what is advertised. I ordered based on their sizing guideline and received a flimsy, poorly made bra. The fabric is not thick enough to provide even minimal support over the shoulders. The cross straps are thin elastic material that rolls into a cord because it isn't thick enough to stay in a supportive state. The shaping cups are free to float around and provide minimal shaping. The company only covers returns if there is a manufacturing defect, not for their overall bad design and poor quality manufacturing. They don't care about customer satisfaction at all. Their offer for remedy was a 10% refund on the purchase price with no return. Save your money and time.
Chris R.
This company is a scam. I ordered in September. I have not received anything, not even a message back. Byers be we're. Do not order any thing. From this company.
Muriel S.
If I could give zero stars I would. DO NOT ORDER FROM THIS COMPANY!!!!
Cathy
This company can improve by going out of business! What a scam! Wish I had known about these morons before I purchased the cheapo bra that doesn't fit! When I contacted the company and asked to return it, they tried to say it was MY fault for ordering the wrong size! And if I returned it I would have to pay to return it to ASIA and it would cost more than what I paid for it. They need to be put out of business! DO NOT ORDER FROM THEM!!!! VERY UNPROFESSIONAL AS FAR AS CUSTOMER SERVICE GOES!!! All they did was offer a 30% discount on a second bra! Like I was going to pay more money for another cheap piece of crap that don't fit! They should be put in jail for ripping people off!!
